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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.9
607 Reviews

607 Reviews of Erhard BMW of Farmington Hills - Service Center

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September 17, 2021

The service was impeccable. Henry was professional helpful friendly and took care of my car needs quickly. More

by Ta.Acosta02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
September 17, 2021

Jason Betts was extremely helpful in getting my car serviced ; very professional! The gentleman who drove me home and delivered my car back to me was of equal quality professionalism. I was very ap More

by diane8632
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Betts, Kenneth
Oct 10, 2021 -

BMW of Farmington Hills responded

Diane8632, your wonderful feedback and rating mean a lot to us.

September 16, 2021

Excellent service. Great communication. Fast appointment scheduling. My service manager Joy is outstanding. This is the only dealer I will work with More

by 9112gun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy.
Oct 10, 2021 -

BMW of Farmington Hills responded

Hi 9112gun, we are very happy to have provided you with such a positive experience!

September 16, 2021

I have always had a great experience with the staff at Erhard. I would recommend them to everyone. I will always have my service done there. More

by Kb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Ken
Oct 10, 2021 -

BMW of Farmington Hills responded

Hi Kb, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

September 16, 2021

Another stellar experience with your dealership. Ken is awesome ! Got me in and out very quickly and appreciate that I no longer have to leave Ken's desk to find the cashier to pay. Job well done Ken and More

by bkosaian
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Oct 10, 2021 -

BMW of Farmington Hills responded

Bkosaian, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

September 15, 2021

It was excellent service experience. Ken Foster explained everything in detail.He was very courtious. More

by Jayendra Amin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Oct 10, 2021 -

BMW of Farmington Hills responded

Jayendra Amin, we are glad we could help!

September 14, 2021

Customer service experience was great 👍 Will bring my car back to service and maintenance. Great job! More

by Sizzle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Sep 15, 2021 -

BMW of Farmington Hills responded

Sizzle, we're glad you had such a wonderful experience with us!

September 13, 2021

Awesome customer service by Jason. In time schedule and service loaner ready when I arrived. Check out was smooth and I would rate 5 star ratings More

by saidutta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 15, 2021 -

BMW of Farmington Hills responded

Saidutta, we're glad to hear you enjoyed your visit.

September 12, 2021

I have purchased 4 BMWs through this dealership. Any time I have required service of any kind I have received 5 Star service and courtesy. I would highly recommend this dealership and their great service ce More

by Jspierpont
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Sep 16, 2021 -

BMW of Farmington Hills responded

Hi Jspierpont, thank you for taking the time to leave a review for us at Erhard BMW of Farmington Hills. We're happy we could meet your expectations!

September 12, 2021

Very smooth experience. Under promised and over delivered. Enjoyed everyone I came in contact with from the moment I walked in the door. Thank you. More

by braddy2by4
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
i don't remember
Sep 16, 2021 -

BMW of Farmington Hills responded

We appreciate your positive review about your recent experience with us!

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