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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.9
607 Reviews

607 Reviews of Erhard BMW of Farmington Hills - Service Center

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September 01, 2021

easy to work with and took care of my service request immediatly. called let me know when my car was ready. i di not have to call them. More

by bhubar2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joy
September 01, 2021

Erhard BMW of Farmingtion Hills and my service advisor, Chad Rossetter were awsome! My car was ready and returned, washed and cleaned within an hour of my appointment. Very professional service, which is More

by Kathleen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
August 31, 2021

So far every visit to Erhard BMW of Farmington Hills has been smooth. They have been straight forward, have been quick, and have great customer service. More

by Dahsel
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ken Foster
August 31, 2021

Takes great care of the car with world class diagnostics. Amazing service and customer experience throughout the scheduled service with SMS updates on the service progress. More

by NICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Foster
August 31, 2021

Ken is excellent! He is efficient and knowledgeable. I was late for the appointment for 30 minutes because of the traffic. He kindly managed to finish the oil change service for me. I am thankful. More

by Mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
August 30, 2021

I have dealt with Ken in the auto shop several times . He is efficient and knowledgeable. I am extremely happy and will defiantly be back for further experiences with him and Erhard Farmington. More

by llaurielynn1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
August 30, 2021

Absolutely outstanding service as always at Erhard BMW of Farmington Hills. The technician not only repaired the car in a very timely fashion, it was completely washed down, dried, vaccumed and returned to m More

by proballsports
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Foster, Eddie the Tech
August 25, 2021

I have dealt with Erhard BMW Farmington Hills's service I have dealt with Erhard BMW Farmington Hills's service advisor Chad Rossetter for years. He is very professional, knowledgeable, competent and a pl More

by adaschke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
August 25, 2021

Jason in service was great! Vehicle wasn’t vacuumed m, Jason in service was great! Vehicle wasn’t vacuumed m, but it was corrected immediately after bringing it to their attention. More

by walkerkeewanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service
August 24, 2021

Ken Foster Best service advisor bmw Farmington hill allways give best advice your vehicle 100% recommended More

by Dsinghratol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Aug 24, 2021 -

Dsinghratol responded

Ken Foster thanks for your best service advice my BMW X5 running like brand new vehicle

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