Erhard BMW of Farmington Hills - Service Center

Excellent customer service.Ken F was attentive, Excellent customer service. Ken F was attentive, professional & knowledgeable. Required services were explained in detail, options were offered with Excellent customer service. Ken F was attentive, professional & knowledgeable. Required services were explained in detail, options were offered without request. Would not hesitate to recommend. More

Our service advisor, Joy , was knowledgeable, pleasant and answered all of our questions. Joy and the mechanic, not only explained to my husband the issued with the valve cover, they took the time to sho and answered all of our questions. Joy and the mechanic, not only explained to my husband the issued with the valve cover, they took the time to show him. More

Service is always great! They excel at customer satisfaction. I would highly recommend. satisfaction. I would highly recommend. More

Great service by Chad. Explained everything. Attentive. Cared about my needs. The best service I have had there in a long time. I will be back. He took care of my needs and the problem was resolved at t Cared about my needs. The best service I have had there in a long time. I will be back. He took care of my needs and the problem was resolved at this time More

Provide excellent customer services. When entering dealership you are greeted. Staff make you feel welcome. Services that was need was explain in detail. Would highly recommend. dealership you are greeted. Staff make you feel welcome. Services that was need was explain in detail. Would highly recommend. More

Place is very clean, service advisor is knowledgeable and very professional , work was done as promised on time and timely updates where send by e-mail and text very professional , work was done as promised on time and timely updates where send by e-mail and text More

Chad Rossetter who took care of me was excellent. He provided me with very details information on my car and recommend what my car needs. I am very thankful and am satisfied with his professional manne provided me with very details information on my car and recommend what my car needs. I am very thankful and am satisfied with his professional manner and skill. More

Ken treated me and car with the up most care! Thank you More

Ken is fantastic. Everything you hope for when getting service work done at a BMW dealership. Friendly, explains everything clearly, thorough… service work done at a BMW dealership. Friendly, explains everything clearly, thorough… More

Very professional staff, friendly and customer service driven! I was impressed and very pleased and highly recommend driven! I was impressed and very pleased and highly recommend More