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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.9
607 Reviews

607 Reviews of Erhard BMW of Farmington Hills - Service Center

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July 28, 2021

Easy to schedule online. Shuttle available. Clean and comfortable place to wait with coffee and snacks. Quick and friendly. Highly recommend for all service needs. More

by KP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason
June 23, 2021

How often we forget to say something good to those who have done a good deed for us and to thank for it and therefore I do not want to miss the chance to say a few thanks to Chris Rankin, Erhard BMW Servi More

by Yuliy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rankin, Erhard BMW Service Manager
Jul 06, 2021 -

BMW of Farmington Hills responded

Yuliy, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2021

I was going to the Erhard BMW of Bloomfield Hills and found that I had to keep returning for the same issue a few times on more than one occasion. I reached my limit when the same thing happened not too More

by dkengland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy
June 11, 2021

As usual Ken Foster provided excellent serviceI have As usual Ken Foster provided excellent service I have been customer of Earhard BMW for twenty plus years Sales and service has provided excellent se More

by Akololgi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jul 06, 2021 -

BMW of Farmington Hills responded

Akololgi, we are so happy to read such a great review about Erhard BMW of Farmington Hills!

Jul 06, 2021 -

Akololgi responded

Tom Kelly sales department deserve the excellent Salesman award

Jul 06, 2021 -

Akololgi responded

We have been very happy with Erhard BMW sales and service for tenth plus years

June 11, 2021

Ken foster in service always gives Great customer service at the Farmington hills location! I would recommend him and this location. Thank you Ken F. More

by avallea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jul 06, 2021 -

BMW of Farmington Hills responded

Avallea, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

June 08, 2021

The dealership was extremely attentive to my concerns and did an outstanding job with keeping me informed on what was going on with my vehicle. More

by jamaelj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Foster
Jun 09, 2021 -

BMW of Farmington Hills responded

Jamaelj, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

June 08, 2021

A great dealership! I am am new to BMW. Had a software issue with my new X5. I showed up and 1 1/2 hrs I was out the door. Everyone was great from the rep to the tech that resolved my issue. Great profess More

by BKG1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 09, 2021 -

BMW of Farmington Hills responded

Bkg1951, thank you for your kind words and this wonderful review!

June 08, 2021

I've had my older model 650i serviced here in the past and have always found this service department to be first rate. Repairs/Service completed timely and always to my satisfaction. Like most people I More

by bFit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jun 09, 2021 -

BMW of Farmington Hills responded

Bfit, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Farmington Hills.

June 03, 2021

Brought my M Roadster in for an oil and brake fluid change. Car was ready as promised and very clean to boot. Their level of service was very good. I will definitely bring the car back again More

by carrera22000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in the Service Department
Jun 08, 2021 -

BMW of Farmington Hills responded

Carrera22000, we are very happy we could provide you with a positive experience!

May 30, 2021

Ken Foster did an amazing job for. Great communication and worked with BMW diligently to get things taken care of. Highly recommend. The complete staff is very friendly. More

by chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jun 02, 2021 -

BMW of Farmington Hills responded

Chris, we are very happy we could provide you with a positive experience!

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