Erhard BMW of Farmington Hills - Service Center
Farmington Hills, MI
607 Reviews of Erhard BMW of Farmington Hills - Service Center
Easy to schedule online. Shuttle available. Clean and comfortable place to wait with coffee and snacks. Quick and friendly. Highly recommend for all service needs. comfortable place to wait with coffee and snacks. Quick and friendly. Highly recommend for all service needs. More
How often we forget to say something good to those who have done a good deed for us and to thank for it and therefore I do not want to miss the chance to say a few thanks to Chris Rankin, Erhard BMW Servi have done a good deed for us and to thank for it and therefore I do not want to miss the chance to say a few thanks to Chris Rankin, Erhard BMW Service Manager. We get used to a good attitude and consider it the norm in our life, but this is not enough. We must thank people for it. Car service is not an easy business and requires constant attention to customers. Clients, in turn, often complain, and although there is a formula that "the client is always right", this is not always the case. As people - there are good, and there are those with whom it is difficult to deal. Today I want to emphasize not only the attention with which Chris Rankin listened to me, but also the friendliness and immediate assistance provided, and he did it himself - he replaced the battery without the help of technical staff. My sincere gratitude for the service and my firm manly handshake to you, Chris Rankin Yuliy More
I was going to the Erhard BMW of Bloomfield Hills and found that I had to keep returning for the same issue a few times on more than one occasion. I reached my limit when the same thing happened not too found that I had to keep returning for the same issue a few times on more than one occasion. I reached my limit when the same thing happened not too long ago. Fed up with being told the problem had been resolved when it hadn't, I told them I would just take my car to where I bought it. One test drive later the service manager determined there was a problem and I was given an appointment for service. Looking forward to finally getting this issue resolved. More
As usual Ken Foster provided excellent serviceI have As usual Ken Foster provided excellent service I have been customer of Earhard BMW for twenty plus years Sales and service has provided excellent se As usual Ken Foster provided excellent service I have been customer of Earhard BMW for twenty plus years Sales and service has provided excellent service More
Ken foster in service always gives Great customer service at the Farmington hills location! I would recommend him and this location. Thank you Ken F. at the Farmington hills location! I would recommend him and this location. Thank you Ken F. More
A great dealership! I am am new to BMW. Had a software issue with my new X5. I showed up and 1 1/2 hrs I was out the door. Everyone was great from the rep to the tech that resolved my issue. Great profess issue with my new X5. I showed up and 1 1/2 hrs I was out the door. Everyone was great from the rep to the tech that resolved my issue. Great professional service. More
I've had my older model 650i serviced here in the past and have always found this service department to be first rate. Repairs/Service completed timely and always to my satisfaction. Like most people I and have always found this service department to be first rate. Repairs/Service completed timely and always to my satisfaction. Like most people I wish the pricing was a bit less, but of course you generally will get what you pay for. I recommend this dealership. More
Brought my M Roadster in for an oil and brake fluid change. Car was ready as promised and very clean to boot. Their level of service was very good. I will definitely bring the car back again change. Car was ready as promised and very clean to boot. Their level of service was very good. I will definitely bring the car back again More
Ken Foster did an amazing job for. Great communication and worked with BMW diligently to get things taken care of. Highly recommend. The complete staff is very friendly. and worked with BMW diligently to get things taken care of. Highly recommend. The complete staff is very friendly. More