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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.9
607 Reviews

607 Reviews of Erhard BMW of Farmington Hills - Service Center

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May 29, 2021

Outstanding customer service and top quality workmanship and a very fair price. I always receive excellent service at Erhard BMW OF Farmington Hills but Ken is a stand out! More

by Harriman.bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jun 02, 2021 -

BMW of Farmington Hills responded

Harriman.bill, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Farmington Hills.

May 15, 2021

Excellent service. Professional and responsive service advisor - Ken Foster. He was professional and very responsive. They provided me a rental at no additional cost while my car was in service. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
May 27, 2021 -

BMW of Farmington Hills responded

We appreciate your positive review about your recent experience with us!

May 13, 2021

Excellent service. Professional and responsive service advisor - Ken Foster. Reasonable wait time. High quality work. I am a long-time customer that will return in the future. More

by 5 Series Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
May 27, 2021 -

BMW of Farmington Hills responded

5 Series Fan, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

May 10, 2021

Very pleased! Good support on scheduling the appointment and excellent accommodation - it allowed me to comfortably work while waiting for the vehicle to be serviced. More

by ubaldo.angelino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
May 11, 2021 -

BMW of Farmington Hills responded

Ubaldo.angelino, thank you for your kind words and this wonderful review!

May 09, 2021

They were extremely Friendly, fastand efficient ,listened to what I needed for my car, and did it in less time then I thought I would recommend it to all More

by Naberry23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
May 10, 2021 -

BMW of Farmington Hills responded

We appreciate your positive review about your recent experience with us!

May 06, 2021

The service was excellent! I was very impressed with the wait time. The service department as well as the showroom was very professional. Nice and friendly environment. More

by geraldine.parker03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
May 10, 2021 -

BMW of Farmington Hills responded

Hi Geraldine.parker03, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

May 03, 2021

My experience with Jason Betts was so amazing from beginning to the end of my service. I would recommend Jason to anyone due to knowledge and the pride he shows when he is serving his customers. More

by Carmenglean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
May 27, 2021 -

BMW of Farmington Hills responded

Carmenglean, thank you for your kind words and this wonderful review!

May 03, 2021

They got me in in a timely manner. It was convenient for me. The service was excellent and friendly. They outcome is always dependable. I have been using them for almost 16yrs. Always top notch. More

by Rrkhoury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
May 06, 2021 -

BMW of Farmington Hills responded

Rrkhoury, thanks for your praise and kind comments about our team.

May 03, 2021

Service received from Erhard BMW Service Dept. Mr Ken Foster was very helpful and informative. Was professional. Sensitive to a senior in distressed! Thank you More

by Leeanna.parham
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Foster
May 27, 2021 -

BMW of Farmington Hills responded

Leeanna.parham, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Farmington Hills!

April 29, 2021

Ken was very professional and quick in organizing everything in the morning so that I could go to work and not have any disruptions in my schedule. I liked the alternative of booking the appointment More

by RMB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Foster
May 03, 2021 -

BMW of Farmington Hills responded

Rmb, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Erhard BMW of Farmington Hills

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