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Erhard BMW of Farmington Hills - Service Center
Farmington Hills, MI
607 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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607 Reviews of Erhard BMW of Farmington Hills - Service Center
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April 28, 2021
There is no other dealership like Erhard. Everything is top notch. They always know your name and go out of their way to accommodate you - especially Ken Foster. top notch. They always know your name and go out of their way to accommodate you - especially Ken Foster. More
by M4convertible
Employees Worked With
Ken Foster
April 28, 2021
Joy was very pleasant to work with! Very patient waiting on approval from warranty company and dealer where we purchased this vehicle from! Thank you on approval from warranty company and dealer where we purchased this vehicle from! Thank you More
by mitchellnatalee
Employees Worked With
Joy in service
April 27, 2021
Fast and easy from start to finish. On time check in and delivery and Chad kept me informed through out the entire process. Quality work all the way around. delivery and Chad kept me informed through out the entire process. Quality work all the way around. More
by Stuart A Gold
Employees Worked With
Chad
April 24, 2021
It was easy to schedule an appointment, and the service team was great. Also, my car was serviced in a timely manner and the service area was very clean. team was great. Also, my car was serviced in a timely manner and the service area was very clean. More
by Dobson1906
Employees Worked With
Joy
April 23, 2021
Ken really made me feel part of the family. From intake, to setting up a loaner seemlesssly, to keeping me informed. I really appreciated the experience. I tried a different BMW dealer earlier and had a to setting up a loaner seemlesssly, to keeping me informed. I really appreciated the experience. I tried a different BMW dealer earlier and had a very different experience. Ken, and Erhard BMW, made me feel welcome. More
by Jason G
Employees Worked With
Ken
April 12, 2021
Ken Foster the service representative I was very conscientious and professional. My appointment was on time and I the work was completed within the timeframe I had available. My car was handled conscientious and professional. My appointment was on time and I the work was completed within the timeframe I had available. My car was handled with “kid gloves” and I am very please that I had the work done at Erhard BMW. More
by Cef
Employees Worked With
Ken Foster
April 09, 2021
Chad Rossetter, Just to describe his professional experience and knowledge of his job, is beyond me. very respectful and and knows how to describe you car needs at the time of repair. also treat t experience and knowledge of his job, is beyond me. very respectful and and knows how to describe you car needs at the time of repair. also treat the customers with respect and kindness. The Service at Erhart BMW, of Farmington, in general is excellent...! More
by Dario
Employees Worked With
Chad Rossetter
April 08, 2021
Ken Foster is the BEST!! He is always attentive to my needs and tries to find rebates for my service. I sometimes get a rose as well. Which is a nice touch :) needs and tries to find rebates for my service. I sometimes get a rose as well. Which is a nice touch :) More
by Keturah Jeffries
Employees Worked With
Ken Foster
April 07, 2021
Ken is always a professional and gives guidance when necessary. Thank you for setting up the service appointment and taking care of all the necessary work needed. You are all truly appreciated. necessary. Thank you for setting up the service appointment and taking care of all the necessary work needed. You are all truly appreciated. More
by Roll
Employees Worked With
Ken Foster
April 07, 2021
Took 2003 BMW 325 I in for apt for the final airbag fix. Very well handled from making the apt to getting the fix done quickly. COVID precautions followed. Professional and polite folks. Thanks. Very well handled from making the apt to getting the fix done quickly. COVID precautions followed. Professional and polite folks. Thanks. More
by Mark
Employees Worked With
There were people, didn’t remember names.
