Erhard BMW of Farmington Hills - Service Center

This is the only dealership that has serviced each BMW I have had. Easy to get an appointment. Kenneth Foster (service rep) is knowledgable & makes every visit as easy as possible. Service performed as need have had. Easy to get an appointment. Kenneth Foster (service rep) is knowledgable & makes every visit as easy as possible. Service performed as need & I have trust & confidence in the work done on my vehicle. I am in & out of the dealership within the estimated time to complete the work. Customer lounge is clean & comfortable. My car is always washed & I drive away happy. More

Had difficulty in getting car to dealership. Joy was most helpful and understood my problem and worked with me to resolve it. Would gladly consider working with her in the future. helpful and understood my problem and worked with me to resolve it. Would gladly consider working with her in the future. More

Service performed as needed. Should improve on pricing. I found it quite stiff! It was nice to work with Joy Diericks. She was very nice! found it quite stiff! It was nice to work with Joy Diericks. She was very nice! More

Best dealer service experience I've ever had. Not sure if all BMW dealerships are the same but I can't imagine anyone could do better. Very personable, made you feel as if you were the most important person all BMW dealerships are the same but I can't imagine anyone could do better. Very personable, made you feel as if you were the most important person there. I know where my next vehicle will be coming from. More

I've had my 02 330ci serviced at Erhard on several occasions, and the service is amazing and the repairs always return the car back to running like new. Jason's service is always great, and the techn occasions, and the service is amazing and the repairs always return the car back to running like new. Jason's service is always great, and the technicians are always exceptionally knowledgeable. I would recommend Erhard to anyone who enjoys driving their older BMWs, and keeping them running like new. More

Our service person was outstanding. She walked us through the needed repair of a computer component and set us up in a beautiful loaner. Thanks! the needed repair of a computer component and set us up in a beautiful loaner. Thanks! More

With Chad and Peggy you are in a great situation. They both know and understand customer service. they both are excellent communicators with great understanding of the business. both know and understand customer service. they both are excellent communicators with great understanding of the business. More

Stellar service !! Ken Foster always take great care of me and my car. Job well done !! I had planned to wait for the service to be done however when something came up and I was unable to wait.....Ken sa me and my car. Job well done !! I had planned to wait for the service to be done however when something came up and I was unable to wait.....Ken said no problem and put me in a loaner with no advance notice. More

Very good experience with the service. Service advisor helped to solve the issue with my vehicle with maximum quality and affordable way. Really appreciate the on time service without delay. helped to solve the issue with my vehicle with maximum quality and affordable way. Really appreciate the on time service without delay. More

Exceptional service! Always a pleasure to get my car serviced, which is usually a boring task. I recommend this location for all your service needs! serviced, which is usually a boring task. I recommend this location for all your service needs! More