Erhard BMW of Farmington Hills - Service Center

Discovered there were 3 bent rims. I have had this vehicle 9 months and only put 4500 miles on this car. I have never bent a rim in over 50 years of driving. I am convinced this car was sold to me w vehicle 9 months and only put 4500 miles on this car. I have never bent a rim in over 50 years of driving. I am convinced this car was sold to me with the rims already damaged. I am retired and never did any long trip driving. Very disappointed with the sales department. More

Absolutely Perfect !!! Scheduling the perfect time, providing the perfect loaner, and getting my car back perfectly serviced and clean. What more can you ask of any dealer??? providing the perfect loaner, and getting my car back perfectly serviced and clean. What more can you ask of any dealer??? More

The service process for an oil change and tire rotation was smooth, efficient and easy. I was anticipating taking a shuttle, however, I was allowed to use a loner car, which was warmed up, clean and a very was smooth, efficient and easy. I was anticipating taking a shuttle, however, I was allowed to use a loner car, which was warmed up, clean and a very nice car. More

Excellent and professional service. I highly recommend this dealership and all of their service professionals as well as their sales staff. Terrific customer service and support. this dealership and all of their service professionals as well as their sales staff. Terrific customer service and support. More

Everything was great! Service was Excellent and car cleaning was beautiful!! I would definitely come back to this dealership when the next service is needed cleaning was beautiful!! I would definitely come back to this dealership when the next service is needed More

The Problem was fixed on my vehicle the price was fair however, I was expecting a diagnostic test to tell me if I had any other issues but I was told that they only fix or look at what you came in for??? however, I was expecting a diagnostic test to tell me if I had any other issues but I was told that they only fix or look at what you came in for??? Finally the receptionist was not friendly at all she seemed disgusted not smiling and rude. More

Will always take my cars to this service center. Very helpful and informative. Had a 2015 BMW that we had just bought with very low mileage. Valve caps were frozen and tires were dry-rotted. Was out in a helpful and informative. Had a 2015 BMW that we had just bought with very low mileage. Valve caps were frozen and tires were dry-rotted. Was out in about 3 hours. Work ethics are excellent. More

I've been going to Erhard BMW of Farmington for years. The service is always very good. The service advisor that I regularly see, Chad, is always very upfront, honest, transparent, and timely. This deal The service is always very good. The service advisor that I regularly see, Chad, is always very upfront, honest, transparent, and timely. This dealer to me epitomizes 'you get what you pay for'. Yes, you pay a premium. Yes, it's worth it to know that people will be working on your car that know it better than anyone. I'd recommend this place to a friend More

This was my first experience at a BMW dealership. My experience exceeded my expectations after receiving excellent communication, clarification, and patience. I felt like a valued customer. experience exceeded my expectations after receiving excellent communication, clarification, and patience. I felt like a valued customer. More

I had a battery discharge alert on my 2014 X3. Ken Foster was able to accommodate my issue promptly without an appointment. He was professional, personable, and responsive. A new battery was installed quickl was able to accommodate my issue promptly without an appointment. He was professional, personable, and responsive. A new battery was installed quickly. The car was returned washed and cleaned. More