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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.9
607 Reviews

607 Reviews of Erhard BMW of Farmington Hills - Service Center

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February 03, 2021

My overall experience was very pleasant as always. The service I received was great and the staff (Joy) was amazing. She kept me informed on the service repairs I needed and her follow up with any questi More

by monayfort
Recommend Dealer
Yes
Employees Worked With
Joy in Service and Tim Polk. Awesome!
Feb 05, 2021 -

BMW of Farmington Hills responded

Monayfort, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Farmington Hills.

February 03, 2021

This is my second BMW and I have always had nothing but good experiences with Erhard BMW. The staff is always professional, friendly, and knowledgeable. I would and have recommended this dealer to friends More

by starship31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Feb 03, 2021 -

BMW of Farmington Hills responded

Starship31, thank you for your kind review; we are happy to pass along your comments toJason and the team here at Erhard BMW of Farmington Hills!

February 01, 2021

My service advisor Ken was very helpful. I also appreciate that the invoice states the mechanics license number. Ahmed serviced my 15 X3 and discovered an oil leak. I love that they do a thorough i More

by Mdgriff15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster, Ahmed Youussif
Feb 03, 2021 -

BMW of Farmington Hills responded

Mdgriff15, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

January 30, 2021

Great service! Updates and car delivered back super clean. Always get me into a loaner when possible which makes life easier.... more streamlined payment process even easier to pick up car now. More

by swskinsaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char& Jukian
Feb 03, 2021 -

BMW of Farmington Hills responded

Hi Swskinsaver! We're so happy we were able to help you out!

January 30, 2021

Ken was very nice and provided me with prompt updates, and his colleagues were very accommodating. I will continue using the Farmington dealership for service. More

by AAA26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Feb 03, 2021 -

BMW of Farmington Hills responded

Hi Aaa26, we are very happy to have provided you with such a positive experience!

January 29, 2021

Always a pleasure even with a vehicle as old as mine. Treated with respect and totally respected my time and needs. Will continue to bring this vehicle and my other vehicle back More

by gerald.deren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Diericks
Feb 03, 2021 -

BMW of Farmington Hills responded

Gerald.deren, we are very happy we could provide you with a positive experience!

January 29, 2021

Everything was great. Fast service quality car care. Chad was very helpful ,fast, painless trouble shooting, and repairs. Gives a feeling of confidence and security. More

by j1t2c9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chad
Feb 03, 2021 -

BMW of Farmington Hills responded

J1t2c9, we're happy you found our staff to be so supportive during your experience here at Erhard BMW of Farmington Hills.

January 23, 2021

Extremely pleased with the sales and service experience for all of the many 7 series models Erhard employees have delivered to me since year 2000. More

by magnecor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Jan 25, 2021 -

BMW of Farmington Hills responded

Magnecor, we're glad you had such a wonderful experience with us!

January 22, 2021

I have been taking my BMWs to Erhard for over 20 years for most of the 3, 5 and 7 series models over that time period. Professional efficient service. Two thumbs up! More

by Roundelreader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Jan 25, 2021 -

BMW of Farmington Hills responded

Hi Roundelreader, thank you so much for your positive comments about Erhard BMW of Farmington Hills!

January 16, 2021

Respectful , on time service , very welcoming and the workers take care of your car and treat it like their own i would highly recommend for sure More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD
Jan 18, 2021 -

BMW of Farmington Hills responded

Dee, we are so happy to read such a great review about Erhard BMW of Farmington Hills!

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