Erhard BMW of Farmington Hills - Service Center

I love working with the staff at Erhard BMW. Joy, thank you for the great job in the service department. Also, what I love about Erhard BMW of Farmington Hills, is that all the staff care about the guest you for the great job in the service department. Also, what I love about Erhard BMW of Farmington Hills, is that all the staff care about the guest and customers. If you are there for any reason at all, and are standing alone, whomever walks by always asks, with a smile, have you been helped? Is there anything I can do to assist? There are my favorite dealership in the Metro Detroit Area! Try them out! More

Another exceptional experience at Erhard BMW Farmington Hills. Dropped my car off for routine maintenance and to correct pot hole damage. they quickly identified the issues, has excellent correspondence wi Hills. Dropped my car off for routine maintenance and to correct pot hole damage. they quickly identified the issues, has excellent correspondence with me and corrected the damage extremely quickly and got my car back in the same day. Probably the most competent and efficient service center I have ever dealt with. Car was returned with exterior and interior cleaned! Love this dealership. More

Great service from representative Ken Foster is amazing! I will ask for him every time I go there for service. He has raised the bar. Thanks! I will ask for him every time I go there for service. He has raised the bar. Thanks! More

Great service from Service Manager Chris. I had an issue from my last appointment and he responded quickly and resolved it and then some! Thanks. from my last appointment and he responded quickly and resolved it and then some! Thanks. More

Fast friendly service every time !I was advised of the Fast friendly service every time ! I was advised of the findings and corrective requirements in a timely manner. Definitely will will be returning f Fast friendly service every time ! I was advised of the findings and corrective requirements in a timely manner. Definitely will will be returning for all my service needs More

According to my assessment, BMW Erhard Farmington Hills has resource issues in the service department. They do not have enough service advisors to handle the workload. The service advisors are juggling bet has resource issues in the service department. They do not have enough service advisors to handle the workload. The service advisors are juggling between multiple cars. My paperwork was sitting on the desk, and only if I hadn't asked about the status, I would not have been called. More

As always, amazing service at Erhard BMW of Farmington Hills. It’s alway a nice touch to get your vehicle back with a courtesy car wash (interior and exterior). Thank you to my service advisor, Ken Foster Hills. It’s alway a nice touch to get your vehicle back with a courtesy car wash (interior and exterior). Thank you to my service advisor, Ken Foster, for his help today. #erhardbmwfarmingtonhills #erhardbmwoffarmingtonhills #bmwx1 #bmwfamily More

Excellent service-friendly staff. Especially I like their attitude and willingness to help. After service was done, the car was cleaned thoroughly inside and outside. attitude and willingness to help. After service was done, the car was cleaned thoroughly inside and outside. More

Excellent service—fast, friendly. I showed up a day early for my appointment, but the service rep (Ken) was very accommodating. My car needed more service than I expected, so Ken quickly arranged for me to t for my appointment, but the service rep (Ken) was very accommodating. My car needed more service than I expected, so Ken quickly arranged for me to take another car home. My repairs were finished by the next morning. More

Kendrick was my service advisor-- very cortesious. Kept me informed about timing when the car will be ready. Overall, experience at the dealership-- from the time of purchase todate has been great. me informed about timing when the car will be ready. Overall, experience at the dealership-- from the time of purchase todate has been great. More