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Erhard BMW of Farmington Hills - Service Center
Farmington Hills, MI
607 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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607 Reviews of Erhard BMW of Farmington Hills - Service Center
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December 28, 2020
Fast and friendly service. Professional and knowledgeable staff. Place is always clean and welcoming. Was in and out in less than 15 minutes. Follow up was great. staff. Place is always clean and welcoming. Was in and out in less than 15 minutes. Follow up was great. More
by Dev, Canton, MI
Employees Worked With
Chard Rpssetter
December 28, 2020
Always friendly, helpful and courteous service offered by all staff. Service provided was, as always, professional and quickly handled. You are treated as real customer the way customer service used to be ha all staff. Service provided was, as always, professional and quickly handled. You are treated as real customer the way customer service used to be handled! Highly recommend. More
by DAS
Employees Worked With
Joy Diericks
December 27, 2020
The environment is very nice and friendly. The service area has ceiling to floor clean glasses which look very nice. The service advisor was very helpful and explained what my vehicle needed. The oil chan area has ceiling to floor clean glasses which look very nice. The service advisor was very helpful and explained what my vehicle needed. The oil change and brake fluid change prices were reasonable. More
by Xue
Employees Worked With
Ken Foster
December 27, 2020
Ken helped me a lot to resolve my issue.He explained me Ken helped me a lot to resolve my issue. He explained me of the details on my vehicle issue and sent the status of my vehicle service frequently. Ken helped me a lot to resolve my issue. He explained me of the details on my vehicle issue and sent the status of my vehicle service frequently. More
by dj1kim
Employees Worked With
Ken Foster
December 26, 2020
Basic maintenance for my 2020 X6, performed quickly with a car wash and interior cleaning. Upon leaving a well written report is handed to you educating you about your vehicle. a car wash and interior cleaning. Upon leaving a well written report is handed to you educating you about your vehicle. More
by Larry Bray
Employees Worked With
Chad
December 23, 2020
If you’re looking for the best service around and the Ultimate driving Machine then look no further than Erhard. Amazing staff and service! Thanks Ken Foster for always taking care of our service needs. Ultimate driving Machine then look no further than Erhard. Amazing staff and service! Thanks Ken Foster for always taking care of our service needs. More
by markgrancitelli
Employees Worked With
Ken Foster
December 21, 2020
LEARN FROM MY $6697.50 Mistake. TAKE YOUR BMW elsewhere! If you think your $$$ will go towards a " World Class" service at this STEALERSHIP, then you're WRONG! You're only paying for their mar elsewhere! If you think your $$$ will go towards a " World Class" service at this STEALERSHIP, then you're WRONG! You're only paying for their marble floors and their terrible attitude. More
by MiladJ
Employees Worked With
N/A
December 18, 2020
Always great customer service! Quick and easy every appointment right on time. Thanks Chad. A pleasure doing business with you and Erhard BMW of Farmington Hills. appointment right on time. Thanks Chad. A pleasure doing business with you and Erhard BMW of Farmington Hills. More
by Jme
Employees Worked With
Chad
December 17, 2020
Very courteous, took me in as scheduled. The waiting room is comfortable, (with coffee, and snacks if you wish). Chad, my agent kept me up to date. If I had to pick a word that describes this dealersh room is comfortable, (with coffee, and snacks if you wish). Chad, my agent kept me up to date. If I had to pick a word that describes this dealership, it would be "Professional". Why go elsewhere? More
by csmason
Employees Worked With
Chad
December 17, 2020
Outstanding personal service as always. Efficient and on time as promised. Jason Betts is very professional, personable, and great to work with. The service experience at Erhard is best in class! It's the r time as promised. Jason Betts is very professional, personable, and great to work with. The service experience at Erhard is best in class! It's the reason we have driven BMWs for many years. More
by Ron S
Employees Worked With
Jason Betts
