Erhard BMW of Farmington Hills - Service Center

This was my first visit to Erhard BMW, and I must say that you have a very high standard. This was by far the best, most courteous and competent trip to the repair shop I can remember. Ken was world clas that you have a very high standard. This was by far the best, most courteous and competent trip to the repair shop I can remember. Ken was world class!! More

Ken F. booked my appointment and took time to keep me up dated during the process. He also ensured that my vehicle was cleaned when returned to me. Excellent service!!! dated during the process. He also ensured that my vehicle was cleaned when returned to me. Excellent service!!! More

The Service Team at Erhard BMW sets the premier standard, from which other dealerships should take a lesson. Appointments are easy to schedule, they are ready for you when you show up, and your car is servi from which other dealerships should take a lesson. Appointments are easy to schedule, they are ready for you when you show up, and your car is serviced and ready to go quickly - My Service Rep is Chad Rossetter - outstanding! Many thanks to the whole team!! More

Excellent service experience, car was done on time no issues. I was provided a loaner car which was a great experience to test out a different model. X7 issues. I was provided a loaner car which was a great experience to test out a different model. X7 More

I love the service at ERHARD Bmw Farmington. My service person is Chad Rossetter. When I come in for service, it is fast, efficient and done. person is Chad Rossetter. When I come in for service, it is fast, efficient and done. More

Very quick and decent service. I actually do not have an appointment. Ken still would like to have the technicians to take care of my car and find out the concern. appointment. Ken still would like to have the technicians to take care of my car and find out the concern. More

Hard to describe the feeling of exceeding expectation.....Jim Cash was exceptional in managing the service on my little Z-3. It's all about communication & mutual respect. Job well done on expectation.....Jim Cash was exceptional in managing the service on my little Z-3. It's all about communication & mutual respect. Job well done on service & customer relations. Thank you. More

Ken Foster was top-notch. Great professional service. Prompt service and communication! This kind of service keeps me coming back. Thanks for washing and wiping down my vehicle too. Thank you Prompt service and communication! This kind of service keeps me coming back. Thanks for washing and wiping down my vehicle too. Thank you More

the service department is heads better than any other dealer iv'e gone to. done the first time and done right. there's nothing about a bmw that Jason Betts doesn't know dealer iv'e gone to. done the first time and done right. there's nothing about a bmw that Jason Betts doesn't know More

Appointment time honored, work done with high degree of accuracy and timeliness, no xxxxxxxx service by Jason Betts - he’s very good, I’ll be back next time. Greg L. accuracy and timeliness, no xxxxxxxx service by Jason Betts - he’s very good, I’ll be back next time. Greg L. More