Erhard BMW of Farmington Hills - Service Center

Ramzy-thank you for all of your help coordinating-your help was exceptional. Chad and Joy also were wonderful. Could not ask for any better service. help was exceptional. Chad and Joy also were wonderful. Could not ask for any better service. More

I had some recall work completed and minor clearing of several codes from the car's computer system. My service advisor was Jason Betts. From the initial contact, he was friendly and focused on taking car several codes from the car's computer system. My service advisor was Jason Betts. From the initial contact, he was friendly and focused on taking care of the car repairs and me in a timely manner. When he realized the repair was going to necessitate more time, he promptly made transportation arrangements for me. In the end, the service work was completed and you now have an advocate for Erhard BMW with me. More

Outstanding service each and every time and Jim Cash is great to work with. Keep up the great work. Looking forward to seeing the construction completed. great to work with. Keep up the great work. Looking forward to seeing the construction completed. More

I was met immediately when I entered the facility, Joy took my information, made sure I had transportation, called me when my car was ready, and checked me out fast. took my information, made sure I had transportation, called me when my car was ready, and checked me out fast. More

Although my service needs were not fully understood when my service appointment was made, Jason Beets (sp) did an excellent job of reviewing the issues with the vehicle, providing me with a very good loan c my service appointment was made, Jason Beets (sp) did an excellent job of reviewing the issues with the vehicle, providing me with a very good loan car, and delivering my car back to me on time. work also seems to have been excellent. It's almost like driving a new vehicle. More

I have been visiting Erhard BMW for over 30 years for service on my vehicles. The organization is always first rate on service but also on professionalism. service on my vehicles. The organization is always first rate on service but also on professionalism. More

Quick and easy to leave the car and use a loaner to run errands while my car is getting service. Service advisors are quick and very friendly. I have used other dealerships in the past and they surpass errands while my car is getting service. Service advisors are quick and very friendly. I have used other dealerships in the past and they surpass all others in excellent customer service. More

Came in at the appointed time and Jason and crew were ready. Transportation was arranged and the service was completed ahead of schedule. Appreciate the effort and attention. ready. Transportation was arranged and the service was completed ahead of schedule. Appreciate the effort and attention. More

Always a delight whenever I have an opportunity to work with the staff. They always have a positive attitude and work hard to resolve any issues that come up. with the staff. They always have a positive attitude and work hard to resolve any issues that come up. More

Great service department, service center under construction, overall great experience, showroom nicely put together, also took care of another minor issue from last visit, appreciated all the help construction, overall great experience, showroom nicely put together, also took care of another minor issue from last visit, appreciated all the help More