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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.9
607 Reviews

607 Reviews of Erhard BMW of Farmington Hills - Service Center

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July 30, 2020

Really warm people and welcoming. And the service was on point. Very very impressed! I would definitely go back there to get my car serviced! More

by Apollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy
Aug 11, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 29, 2020

Quick service, transparent appraisal, open communication This is the first time using Erhard BMW of Farmington Hills for service on my car. The service deparment was extremely busy, but I was able to get a More

by Colleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad R.
Jul 29, 2020 -

BMW of Farmington Hills responded

Colleen, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW! We hope to be of service to you again in the future. Best wishes, Erhard BMW

July 29, 2020

Warranty Recall I was in for a warranty recall for Driver side Air Bag, since I have No way of knowing if the work was done, I'll take your word for it, until I cras More

by drhtag
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenneth Foster
Jul 29, 2020 -

BMW of Farmington Hills responded

Drhtag, we are glad we could help! While the airbag work is not visible we can assure you that the work was performed by our top-notch technicians. Please drive safe and if you have any further questions, please give us a call. We're always happy to help!

July 28, 2020

Unplanned Maintenance Lost air conditioning and fan on a very hot day. I was able to get in for service relatively quickly. They diagnosed the problem immediately as a bad More

by JoeK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know the name of the employee
Jul 29, 2020 -

BMW of Farmington Hills responded

We appreciate your positive review about your recent experience with us! We are glad we could help!

July 28, 2020

Good service, fast, profesional Very customer oriented. Easy interaction with the service advisor. Fast response once he knew the car he was accepting. The car was check and nicely c More

by cristianfierro81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Cash
Jul 29, 2020 -

BMW of Farmington Hills responded

Hi Cristianfierro81, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 26, 2020

I have had unfailing bad experiences with Ann Arbor BMW where I bought the car. I live in AA so to drive to Farmington for service is a inconvenience. I am so glad I did, Earhart has restored my faith in More

by lross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rosetta
Jul 27, 2020 -

BMW of Farmington Hills responded

Lross, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW! If you have any further questions, please give us a call. We're always happy to help!

July 21, 2020

Routine Maintenance My experience was outstanding! Chad was my Service Rep. He always does a nice job with the Customer interface! Chad did a great job of keeping me u More

by cdgriff103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 24, 2020 -

BMW of Farmington Hills responded

Hi Cdgriff103, we are very happy to have provided you with such a positive experience!

July 20, 2020

Best service in town While you pay "dealer prices" the service team more than makes for the difference. The comprehensive review and print out after each service is excep More

by kaselews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 24, 2020 -

BMW of Farmington Hills responded

Hi Kaselews, we are very happy to have provided you with such a positive experience!

July 18, 2020

This is the best dealership with the best salespeople and the best service department. Everyone is helpful and genuine. If you have questions they are answered and explained. More

by Gjoraya
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Jul 23, 2020 -

BMW of Farmington Hills responded

Gjoraya, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2020

excellent service visit, as always, with ken foster- fast and efficient ! The tire & rim insurance package totally paid off today with what appears to be a brand new rim, looks amazing, thx! More

by mr_bigten
Recommend Dealer
Yes
Employees Worked With
ken foster
Jul 23, 2020 -

BMW of Farmington Hills responded

Mr_bigten, thanks for your praise and kind comments about our team.

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