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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.9
607 Reviews

607 Reviews of Erhard BMW of Farmington Hills - Service Center

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July 14, 2020

Oil service for x3 I took my 2019 x3 in for required oil service. Everything went very smoothly. The service took the time allotted, the vehicle was washed and the servi More

by Francis.ortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KenFoster
Jul 17, 2020 -

BMW of Farmington Hills responded

Francis.ortiz, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

July 14, 2020

Service for tire issues I had to replace tires the two front tires almost a year ago due to the horrible Michigan roads. Tire issues again this year and thankfully there was More

by cstroup620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 17, 2020 -

BMW of Farmington Hills responded

Cstroup620, thanks for your praise and kind comments about our team.

July 12, 2020

Completely professional and efficient. My service advisor, Chad Rossetter, has always been very thorough, and more importantly, a good friend who has my best interest at heart. He's truly i More

by ronjwolinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Jul 17, 2020 -

BMW of Farmington Hills responded

Ronjwolinski, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW!

July 11, 2020

Erhard BMW of Farmington is a very professional and courteous place to bring my car in for service. Even though they’re pricey. I enjoy my time there getting serviced. More

by DeAngelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jul 17, 2020 -

BMW of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 11, 2020

The staff was very nice. The waiting area was very comfortable and they were done changing my oil in lest than a hour. I was s completely satisfied. More

by Nicole Carr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Jul 17, 2020 -

BMW of Farmington Hills responded

Nicole Carr, thank you for sharing your positive experience!

July 10, 2020

Product Creditability I requested W speed rated tires, but received lower H speed rated tires for the same price. The alignment and wheel balancing were either not done o More

by adaba19
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Foster
July 09, 2020

First Service Experience Last year near the end of summer I purchased a long-time dream car of mine, a 1998 Z3. The car is in fantastic shape, and I want to keep it that way, More

by JFHassell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Diericks
July 08, 2020

Another positive experience Dan and Chad handled my issue honestly and professionally. I set an appointment online (very easy) was greeted quickly when I arrived. The communicati More

by Big Dub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Winters
Jul 17, 2020 -

BMW of Farmington Hills responded

Big Dub, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW.

July 08, 2020

Another excellent service experience I regularly take my 2 BMWs to Erhard Farmington Hills. It is always a great experience. Usually I deal with Chad who is excellent in all aspects of More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter, Jason Betts, Ken Foster
Jul 17, 2020 -

BMW of Farmington Hills responded

Hi Roy, thank you for taking the time to leave a review for us at Erhard BMW. We're happy we could meet your expectations!

July 08, 2020

Ken Foster Service Rep Can't say enough about my service rep Ken Foster. I've had my BMW in the dealership a few times for updates and Ken's service is top notch. He kee More

by searay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kelly, Sales
Jul 17, 2020 -

BMW of Farmington Hills responded

Hi Searay, thank you so much for your positive comments about Erhard BMW! If you have any further questions, please don't hesitate to reach out!

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