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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.9
607 Reviews

607 Reviews of Erhard BMW of Farmington Hills - Service Center

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February 09, 2020

TOOK MY X5 IN FOR A PROBLEM WITH THE ENGINE TURNING OVER, PAID OVER 1300 SO FAR, AND PROBLEM STILL REMAINS, THIS WILL BE MY 4TH VISIT BACK, WORKING WITH KEN FOSTER, WHICH IS GREAT IN SERVICE. More

by JASONIAMARIE
Recommend Dealer
No
Employees Worked With
Ken Foster
February 03, 2020

Great dealer!The staff is very friendly and Great dealer! The staff is very friendly and professional. The vehicle is always ready in a timely manner. They work to accommodate my schedule and More

by James
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 04, 2020 -

BMW of Farmington Hills responded

Hello James, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2020

Friendly,helpful, informative staff and work was performed as asked. My car was quickly looked at,washed and returned to me faster than was even expecting. I’ll return my business here More

by jasonterrylivingston
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Feb 04, 2020 -

BMW of Farmington Hills responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2020

Always a pleasure to work with this dealership. Excellent experience Everytime!! Car was in and done quickly and I received a call from my service advisor updating me. More

by kstone61
Recommend Dealer
Yes
Employees Worked With
Jason B.
Jan 31, 2020 -

BMW of Farmington Hills responded

Hi Kstone, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2020

Warranty Service Had very bad experience recently ,They will not replace parts during warranty period .Repeat issues..will not review parts which was defective or bro More

by massa888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad
January 30, 2020

I always receive excellent servicea at Erhard, Won’t take my car anywhere else. Employees and service Technicians are professional and friendly. Thank you immensely More

by Milliebee557
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 30, 2020 -

BMW of Farmington Hills responded

Hello Milliebee, we're happy you found our staff to be so supportive during your experience here at Erhard BMW. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 23, 2020

Excellent, competent, timely, efficient, and caring service. Erhard BMW. Again, I recently had one of my 3 BMW vehicles serviced at the Farmington Hills dealership, as usual the service was excellent. My Servic More

by SahanazA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Jan 23, 2020 -

BMW of Farmington Hills responded

Hello Sahanaza, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

January 21, 2020

Chad is the best, I am blown away every time I see him. The amount of personal care he gives makes me feel like I’m home. Best BMW dealer!!!! More

by Craig
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 23, 2020 -

BMW of Farmington Hills responded

Hello Craig, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and I look forward to seeing you again soon!

January 21, 2020

a little disappointed had my 2019 worked on and check out . but had a creaked rim, needed replaced with new. had none here went to a repair shop . no good tire had tobe rem More

by csmachis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jason
Jan 24, 2020 -

BMW of Farmington Hills responded

Csmachis - Thank you for leaving us feedback. We are always working toward improvement and appreciate the feedback. We have shared this with the service and parts team. We hope to be of assistance in the future.

January 20, 2020

Good maintenance service This is my first time visit to there. Quick maintenance service and waiting space is also clean. I appreciate to take good maintenance for my vehicl More

by T.Yama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
Jan 23, 2020 -

BMW of Farmington Hills responded

Hello T.Yama, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and I look forward to seeing you again soon!

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