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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.9
607 Reviews

607 Reviews of Erhard BMW of Farmington Hills - Service Center

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January 17, 2020

Good service as usual. Joy took good care of us. When ever we have major service requirements, we take our car to Erhard BMW. They always give us a rose. More

by guslaruffa
Recommend Dealer
Yes
Employees Worked With
Joy and Ken in Service
Jan 23, 2020 -

BMW of Farmington Hills responded

Hello guslaruffa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Bloomfield. If you have any further questions, please give us a call. We're always happy to help!

January 14, 2020

Erhard BMW is beyond all expectations I have never experienced a better dealership than Erhard BMW. I recently had my vehicle serviced at the Farmington Hills dealership and it was top no More

by rexer27
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Jan 15, 2020 -

BMW of Farmington Hills responded

Hi Rexer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2020

Erhard BMW always exceeds my expectations when I take my vehicle in for service. Jim Cash is my service advisor and he always listens to my concerns and answers all my questions. I highly recommend Erhard More

by NoelB
Recommend Dealer
Yes
Employees Worked With
Jim Cash
Jan 08, 2020 -

BMW of Farmington Hills responded

Hello, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2020

Awesome Service team Ken and Chad took care of the routine service well within the time promised and all was to my satisfaction. Recommend them with full confidence. More

by ravi.dose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, Chad
Jan 06, 2020 -

BMW of Farmington Hills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Erhard BMW. Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 16, 2019

Ken Foster Ken did very good service with my car. I am your customer for 15 years... at least. Thank you, guys for your service! Anna Ward More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Dec 16, 2019 -

BMW of Farmington Hills responded

Anna, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

December 13, 2019

Great service as usual. Ken is the best. Gets me in and serviced quickly. I am always treated with courtesy and made to fell as if I’m the only costumer he has that day. More

by Greenoakgirl
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Dec 16, 2019 -

BMW of Farmington Hills responded

Greenoakgirl we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you so much again for your feedback! We hope you have a great day!

December 11, 2019

Great Service/repair department. Major repair on the car. Chad walked me thru all of it, explained it clearly. Did not try to pressure me in to anything. Great advisor. Efficient, More

by jdamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Dec 12, 2019 -

BMW of Farmington Hills responded

Jdamin, thank you for taking the time to share your experience. It means a lot to the entire team!

December 09, 2019

I would like to thank Chad for everything at Erhard BMW he went above and beyond my needs. Everytime I bring for car for service I have a plesent experience. More

by Rozyroz
Recommend Dealer
Yes
Employees Worked With
Chad
Dec 16, 2019 -

BMW of Farmington Hills responded

Rozyroz, we're happy you found our staff to be so supportive during your experience here at Erhard BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

December 06, 2019

Very Good I recently had my 20182X BMW in the service department. It was in the body shop as well as in for service. I inadvertently left my grandson's car seat More

by Debra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joy in Service and Christina in AutoMart
Dec 16, 2019 -

BMW of Farmington Hills responded

Debra, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW.

December 06, 2019

Excellent Service Dealership is staffed by very competent technicians and advisors. My experience with them so far has been positive, and you are left with a feeling th More

by pbgessler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 16, 2019 -

BMW of Farmington Hills responded

Pbgessler, we're happy to hear you had such a positive experience with our team!

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