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Erhard BMW of Farmington Hills - Service Center

Farmington Hills, MI

4.9
607 Reviews

607 Reviews of Erhard BMW of Farmington Hills - Service Center

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September 19, 2019

Service Visit I have never had a bad experience at Erhard BMW of FH. Scheduling service is so easy on line. Car has always been done when promised and when you ne More

by Cassie L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
Sep 20, 2019 -

BMW of Farmington Hills responded

Thank you Cassie - your kind review really means a lot to the entire team. We are happy to share it with the team! Enjoy your weekend.

September 17, 2019

That's why I'm connected. It's no wonder you see so many BMWs on the road. The overall feeling of driving a car that performs so well and looks so great is why I choose BMW. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk, Tom, Jason
Sep 18, 2019 -

BMW of Farmington Hills responded

Thank you for taking the time to share your positive review with us. It really means a lot to the entire team and we are happy to pass it along. Have a great day!

September 10, 2019

Helpful and informative My X3 has 100,000 miles and I took it in because I would like to keep it for 100,000 more. Chad was very thorough and informative. They provided me More

by jkj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Sep 12, 2019 -

BMW of Farmington Hills responded

We really appreciate you taking the time to write a positive review about Chad and the team. We will be sure to pass it along!

September 08, 2019

AWESOME SERVICE I recently moved here from California and needed immediate assistance with a flat tire. I stopped into Ernhard BMW without an appointment and Chard More

by DP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Rossetter
Sep 12, 2019 -

BMW of Farmington Hills responded

We are so glad that we were able to accommodate your schedule. You taking the time to post this review means a lot to the entire team!

September 07, 2019

Awesome every time I’ve been with Erhard for 4 years now. Every time they take very good care of both my car and me :) Love their services! More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
September 06, 2019

Always a pleasure to work with I have been driving BMW’s since 1992. I will not even look at another car. Nor will I bother with any other dealerships. Erhard of Farmington Hills is More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Foster
January 28, 2019

Poor diagnosis, had to use 2nd party to find issue. Dealership found not find cause of acceleration hesitation and electrical "weird faults" in January 2018. Engine lights on again and 2nd party noted More

by Mis-treated by Erhard BMW Farmington MI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Winters, Ken on Service.
October 15, 2018

Try to sell stuff you don’t need Had taken my car in for an oil change only on the car for months it was to a be certified preowned bumper-to-bumper warranty and then they charge to More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim
September 21, 2018

Excellent sevice I bought my BMW 325i in because the spark plug light came on. I called Jason Betts service advisor, because I knew I paid 500.00 this summer for a More

by CBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Betts
June 23, 2018

Excellent service - Thank you for escalating an issue Driving a BMW diesel vehicle which comes with its issues revolving around the exhaust system. Factory warranty expired Nov 2017. Had issue w/ EGR cool More

by Diesel_enthusiast
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Betts
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