BMW of Fremont

BMW of Fremont and Sonia gave excellent service to my car and found the best deal for tires. and found the best deal for tires. More

Excellent customer service, which provided a complete and detailed report of the repairs, including future ones. detailed report of the repairs, including future ones. More

Always the best service in any automotive industry I ever saw. They always take care of me absolutely wonderful experience saw. They always take care of me absolutely wonderful experience More

Of all of the BMW dealerships in the Bay Area this one is the greatest to deal with. From minor service to major repairs, it gets done quickly and efficiently. the greatest to deal with. From minor service to major repairs, it gets done quickly and efficiently. More

My experience with BMW Fremont was very positive. They, and especially our salesman Reshad, handled the entire process respectfully and professionally, were helpful all along They, and especially our salesman Reshad, handled the entire process respectfully and professionally, were helpful all along More

I am very pleased with the service and service advisor Nick, keep it up the good work. Nick, keep it up the good work. More

My honest experience: I recently purchased a BMW X3 from this dealership and had a great overall experience. My journey started with the internet sales team, after which the sales manager personally em from this dealership and had a great overall experience. My journey started with the internet sales team, after which the sales manager personally emailed me to set up an appointment and test drive. My salesperson, Jeremiah Allen, was fantastic. He took the time to walk me through the car's features and upgrades in detail, patiently answered all my questions, and advocated for my target price with management. When it came to negotiating the numbers, the sales manager, Shabir Kudus, was incredibly approachable and transparent. My only real grievance was regarding the rebate/incentive application—the initial dealer discount percentage was reduced to offset the incentive, which didn't feel entirely fair to me. However, Shabir did his best to explain the breakdown and ensure I understood the math. Outside of that specific hitch, he was a great guy to work with to finalize the deal. Finally, I worked with Patrick in finance. While there was a strong push to buy extra protection packages—which is standard dealer practice, though I declined-he was easy to talk to and provided all the necessary details clearly. Overall, it’s a great dealership. A huge shoutout to Jeremy, Shabir, and Patrick for making this deal happen! More

BMW will remind you when service is due, but apparently not when your $1,000+ prepaid maintenance plan is about to expire. I learned my coverage had expired just 2 days earlier. BMW confirmed they do not not when your $1,000+ prepaid maintenance plan is about to expire. I learned my coverage had expired just 2 days earlier. BMW confirmed they do not send expiration reminders and expect customers to track it themselves through the app or website. Several dealerships told me this happens all the time. Disappointing customer experience from a premium brand. More

Representatives review all services required and discuss available options. Although the maintenance took three hours primarily for an oil change, this was acceptable. I am satisfied with the service provid available options. Although the maintenance took three hours primarily for an oil change, this was acceptable. I am satisfied with the service provided, and my vehicle was also washed. More