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BMW of Fremont

Fremont, CA

Overview
Reviews
Vehicles
4.5
762 Reviews
BMW of Fremont is the best place for BMW vehicles, used cars for sale, and BMW service in the Silicon Valley area. Our Fremont showroom features one of the largest inventories of new BMW vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom at the Fremont Auto Mall.
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5720 Cushing Parkway

Fremont, CA

94538

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Showing 762 reviews

December 02, 2023

Professional staffs, Excellent Customer care and communication, Convenient, Excellent quality of service, Nice workshop, Timing. More

by Viet Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Way
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Dec 05, 2023 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 01, 2023

Wide selection of vehicles, knowledgeable sales people, and exceptional customer service. Omar is extremely helpful and transparent. We're pretty satisfied with the service and our new car. More

by Liang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar, Omar
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Dec 04, 2023 -

BMW of Fremont responded

Hi Liang, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 01, 2023

No available car loaner,very very long wait. The complimentary car wash was a trash.I only come here because it’s the closest BMW service. More

by Gelton8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Boyd
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Dec 04, 2023 -

BMW of Fremont responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Fremont take our reviews very seriously. If you'd like, please contact our General Manager at (510) 224-4820. We'd appreciate the chance to make your experience a positive one.

November 29, 2023

I really enjoyed my transaction and experience with BMW of Fremont. Sam and Alex were great to work with, very professional and made things very seamless without much pressure. I would definitely come back More

by andrewchoi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Alex
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Dec 01, 2023 -

BMW of Fremont responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2023

Professional team, kind people who provide a nice service to clients. I highly recommend them More

by acostal_luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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Nov 28, 2023 -

BMW of Fremont responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of BMW of Fremont and we hope to be of service again in the future.

November 21, 2023

Took more than 4 hours waiting in the shop for express oil change service. Service advisor managed to sneak out during work hour. Very bad experience. If possible, I will leave zero star rating for this d More

by linhuake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cccc
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Nov 23, 2023 -

BMW of Fremont responded

Hi, we are deeply disappointed by your experience at BMW of Fremont. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4820. We hope to hear from you.

November 20, 2023

Good communication very professional everything was fine, labor was fast they said date and was done on that day More

by Ana G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charle
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Nov 22, 2023 -

BMW of Fremont responded

Hi Ana, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Fremont. If you ever need help, just give us a call. Happy motoring!

November 20, 2023

The service adviser is accommodating and provides details. Provides updates on the work being done. More

by clasarar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Nov 22, 2023 -

BMW of Fremont responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fremont. Feel free to stop by if you ever need any more help.

November 17, 2023

The experience was awful due to extremely poor customer service. My vehicle was at the dealership for nearly a month with no communication unless I made contact to inquire about the status. Each time I wa More

by Deongoolsby
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
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Nov 19, 2023 -

BMW of Fremont responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4820 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 17, 2023

Went in for my car service. Scheduling of the appointment was straight forward. The service manager took time to make be understand the 20K service details and what all would be More

by KrishSajit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
Report | Print
Nov 19, 2023 -

BMW of Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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