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BMW of Fremont

Fremont, CA

Overview
Reviews
Vehicles
4.5
762 Reviews
BMW of Fremont is the best place for BMW vehicles, used cars for sale, and BMW service in the Silicon Valley area. Our Fremont showroom features one of the largest inventories of new BMW vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom at the Fremont Auto Mall.
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5720 Cushing Parkway

Fremont, CA

94538

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Showing 762 reviews

May 09, 2023

I did not like how my husband was treated at the dealership for complementary service when he dropped off my car. The staff named Richard assumed without asking first that we are there for repair. H More

by auchi812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
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May 11, 2023 -

BMW of Fremont responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4820 to discuss what we can do to help.

May 09, 2023

Dan is very friendly and helpful. I am happy with his service and the support that the whole team provided. More

by yajan67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Boyd
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May 12, 2023 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 06, 2023

Excellent advice to the client and good communication by sales rep and service advisor. Excellent dealership More

by dtumber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lal
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May 09, 2023 -

BMW of Fremont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Charles helped me with my service. He also sent me the video of my car condition and ensure that everything is good. Charles also booked Uber for me. Very professional and smooth exper More

by jayg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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May 09, 2023 -

BMW of Fremont responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fremont. Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2023

It was great experience in BMW Fremont and the associate Edward was very friendly and helpful with the whole process. I would highly recommend him to anyone interested in BMW. He has got great insights in t More

by kmoorthy7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Molina
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May 09, 2023 -

BMW of Fremont responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fremont. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 02, 2023

The dealership is so clean and all the staff are friendly and courteous. The location is easy to find. More

by Joelp169
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Molino
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May 05, 2023 -

BMW of Fremont responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 02, 2023

Smooth and professional process. No hassle at all. They know their clientele and they know how to serve their target customers. More

by Oghl888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gretchen, Logan, Calvin, and Sohail
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May 05, 2023 -

BMW of Fremont responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 29, 2023

Easy to get an appointment. Good service. Great deal on 4 wheel alignment. Service advisor was very helpful. More

by rm472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Sheh
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May 01, 2023 -

BMW of Fremont responded

Hello, We appreciate your positive review of your recent experience with us. If you need more help, our team is available to talk -- safe travels!

April 26, 2023

excellent, easy go through all the matters and have very good communication with him, very friendly More

by anthony_x_zhou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles
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Apr 28, 2023 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2023

annual car maintenance service at BMW of Fremont. Service advisor has been very helpful from scheduling, status follow up etc... More

by albert
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
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May 01, 2023 -

BMW of Fremont responded

Hi Albert, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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