BMW of Fremont

BMW of Fremont was there for me when I needed immediate service. I was able to get an appointment next day early in the morning and they kept me up to date on the progress service. I was able to get an appointment next day early in the morning and they kept me up to date on the progress More

Decent service and would continue to come here for future cars. Have not tried the sales end, but wouldn't mind giving them a try as well. cars. Have not tried the sales end, but wouldn't mind giving them a try as well. More

It was do nice experience one of the best dealership snd sales rep So clean and kind.. And all professional I highly recommend this dealer to my friends sales rep So clean and kind.. And all professional I highly recommend this dealer to my friends More

This is the only BMW dealership I take my car to. Staff is very professional. Staff is very professional. More

the services were fast and I brought the special promotion I would like to return to have service again. promotion I would like to return to have service again. More

The place is very clean and service advisor is very responsive, but the repair cost is high. responsive, but the repair cost is high. More

Great customer service and made buying/leasing a car very easy! Would buy a car there again! easy! Would buy a car there again! More

It was great experience and the staff is very professional and disciplined. It just took 2 hours to complete the process and I am out with the new car. professional and disciplined. It just took 2 hours to complete the process and I am out with the new car. More

Charles was very helpful and prompt in giving updates; however i was told I would be getting a loaner but on site; i did not get it saying no availability. This miscommunication was not expected. however i was told I would be getting a loaner but on site; i did not get it saying no availability. This miscommunication was not expected. More

I was very happy with the excellent level of care for me and my vehicle. Everyone was helpful and inviting. Noel, Randy, and Charles went above and beyond my expectations. Great customer service! I will d and my vehicle. Everyone was helpful and inviting. Noel, Randy, and Charles went above and beyond my expectations. Great customer service! I will definitely return to this dealership for Parts, Service, or Sales. Kudos to the management team as well; the culture and mindset to be great at delivering excellent customer service starts from the top on down. Everyone there seems to understand the value of the customer and that every customer's experience can be an impactful one, whether positive or negative, so it's up to every employee there to do their part when interacting with a customer/guest on a daily basis. Every company I visit I evaluate the cleanliness of their environment and the quality of their parts and service because it's a reflection of the company and it tells me whether they truly care about a customer's experience. Thank you for your time and giving me this opportunity to share my personal thoughts. I hope everyone has a great day and continues to strive to make a "Positive" impact on the customer, which is a direct contribution to the company. Thanks again! More