BMW of Fremont - Service Center
Fremont, CA
427 Reviews of BMW of Fremont - Service Center
Excellent customer service. good communication and friendly technicians. On time reutrn of the vehicle and would def come back here again for service! good communication and friendly technicians. On time reutrn of the vehicle and would def come back here again for service! More
Took more than 4 hours waiting in the shop for express oil change service. Service advisor managed to sneak out during work hour. Very bad experience. If possible, I will leave zero star rating for this d oil change service. Service advisor managed to sneak out during work hour. Very bad experience. If possible, I will leave zero star rating for this dealership. More
The experience was awful due to extremely poor customer service. My vehicle was at the dealership for nearly a month with no communication unless I made contact to inquire about the status. Each time I wa service. My vehicle was at the dealership for nearly a month with no communication unless I made contact to inquire about the status. Each time I was told a needed part was coming from Germany. I should have been updated without complaining to the GM. More
Went in for my car service. Scheduling of the appointment was straight forward. The service manager took time to make be understand the 20K service details and what all would be Scheduling of the appointment was straight forward. The service manager took time to make be understand the 20K service details and what all would be done during this server and how long it would take. The vehicle was ready in time and all the necessary work done were conveyed. More