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BMW of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.8
654 Reviews
BMW of Gainesville is proud to serve Gainesville & all of Central Florida with quality BMW vehicles. With models like the 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, M3, M5, M6, X3, X5, X5M, X6, X6M, and Z4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Gainesville, we can assist you there as well. BMW of Gainesville is not just for new BMW sales; we also provide a full line of services dedicated to our Florida customers. From BMW car repairs performed by expert mechanics, to OEM BMW auto parts, to car loans, BMW of Gainesville is the smart choice for your automotive needs. Come in and say hi!
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2853 N Main St

Gainesville, FL

32609

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Showing 654 reviews

May 10, 2024

Made everything easy and worked well with us. Bought two cars from Zach. He was very friendly and knowledgeable about each vehicle! Customer service is top notch at BMW!! More

by dez2480
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Goltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

BMW of Gainesville responded

Thank you so much for your kind words! We're happy Zach made your car-buying experience easy and enjoyable. We pride ourselves on our customer service and are delighted that you found it top-notch.

Helpful
May 05, 2024

David Helper was brilliant in informing me of your special on the oil change service you are currently offering. I purchased the oil change service because of David's explanation. The oil change s More

by J_PATTON43
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

BMW of Gainesville responded

Thank you for your kind words! We're delighted to hear that David provided you with excellent service and that you were pleased with the oil change service. We strive to provide efficient and informative service to all our customers. We look forward to serving you again!

Helpful
May 05, 2024

Great experience and Great hospitality everyone that was involved were amazing. will buy another vehicle from them in the future. More

by bunceje
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Trainer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

BMW of Gainesville responded

Thank you so much for your kind words and for choosing us for your vehicle purchase! We're thrilled to hear about your positive experience and the great hospitality you received. We look forward to assisting you with your future vehicle needs!

Helpful
May 05, 2024

Good and friendly service - as always. Clean reception area that is constantly maintained and supplied with hot coffee and snacks for customers. More

by jody10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

BMW of Gainesville responded

Thank you for your kind words! We're thrilled you enjoyed our service and found our reception area welcoming. We strive to maintain a clean and comfortable environment for all our customers, and we're delighted that you appreciated the hot coffee and snacks. We look forward to welcoming you back!

Helpful
May 04, 2024

Good customer service, very informative about the required car service on my vehicle and very friendly. More

by GARCIAC1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hepler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

BMW of Gainesville responded

Thank you for your kind words! We're thrilled you had a positive experience with our customer service team. Providing informative and friendly service is always our goal, and we're glad we met your expectations. We look forward to serving you again!

Helpful
May 02, 2024

AJ was attentive, knowledgeable, and service oriented. We are so impressed by her and we hope she had a successful career here. More

by melody.wang.wpi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa Trainer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

BMW of Gainesville responded

Thank you for your kind words! We're happy AJ provided attentive and knowledgeable service. She's a valuable asset to our team, and we're committed to supporting her career growth here. We appreciate your support and hope to continue exceeding your expectations.

Helpful
May 01, 2024

I had to return my vehicle to get a problem taken care of that wasn’t handled or finished after having 35/36 thousand dollars repairs done at your place. Andy did a super job getting this done for me. It is More

by pineridgega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

BMW of Gainesville responded

Thank you for taking the time to share your feedback with us. We're sorry to hear about the inconvenience you experienced after having repairs done. We're glad to hear that Andy was able to assist you and get the problem taken care of. We truly appreciate your kind words about Andy and will pass them along. If you have any further concerns or need assistance, please don't hesitate to contact our service director, Todd Bartley, directly at tbartley@gettel.com.

Helpful
April 30, 2024

Excellent service at BMW! I highly recommend working with Andy. He is amazing and very friendly! More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

BMW of Gainesville responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Andy and our team at BMW. We strive to provide exceptional service and are delighted to know that we've met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back!

Helpful
April 28, 2024

After a major fail and horrible experience at a previous dealership to fix my BMW, I called Gainesville BMW, made an appointment for the next morning to meet with my service advisor JD. After a short wait More

by asl_lanier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

BMW of Gainesville responded

Thank you for sharing your experience with us! We're happy JD and our team could provide the service and care you deserve. It's our priority to ensure our customers are well taken care of, and we're thrilled your car was fixed promptly and efficiently. Thank you for choosing us!

Helpful
April 27, 2024

JD and Ashley helped me and i appreciate their kindness and they got me a loaner in just a few days notice. More

by TiresRexpensive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Gallant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

BMW of Gainesville responded

Thank you for your kind words! JD and Ashley are dedicated to providing exceptional service, and we're thrilled to hear they assisted you promptly and with kindness. We're glad we could accommodate you. Thank you for choosing BMW of Gainesville!

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