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BMW of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.7
667 Reviews
BMW of Gainesville is proud to serve Gainesville & all of Central Florida with quality BMW vehicles. With models like the 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, M3, M5, M6, X3, X5, X5M, X6, X6M, and Z4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Gainesville, we can assist you there as well. BMW of Gainesville is not just for new BMW sales; we also provide a full line of services dedicated to our Florida customers. From BMW car repairs performed by expert mechanics, to OEM BMW auto parts, to car loans, BMW of Gainesville is the smart choice for your automotive needs. Come in and say hi!
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2853 N Main St

Gainesville, FL

32609

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Showing 667 reviews

June 12, 2023

Always on time and take great care of customers. Snacks and drinks are wow amazing. More

by soloespada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Gallant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Busby
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Jun 12, 2023 -

BMW of Gainesville responded

Thank you for your kind words! We're happy you've had a positive experience with our dealership. Timeliness and customer care are our top priorities, and we're glad we have met your expectations in these areas. We want you to feel relaxed and taken care of during your visit. We truly appreciate your feedback. Thank you for choosing our dealership. If there's anything else we can do to enhance your experience or if you have any further questions, please feel free to reach out. We're here to serve you and provide exceptional service.

June 09, 2023

On time and helpful for my schedule. Reliable and they always get me a loaner More

by LEXMED10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
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Jun 12, 2023 -

BMW of Gainesville responded

Thank you for your positive feedback! We're delighted our dealership has been on time and accommodating to your schedule. We appreciate your continued support and loyalty. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to ensure your satisfaction and provide you with exceptional service. Thank you for choosing our dealership.

June 07, 2023

Very expensive. The atmosphere is not exceptionally friendly. They did provide a loaner car for which I was most grateful. More

by ASHWOODGARDENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Morales
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June 03, 2023

Very knowledgeable of the BMW automobile features and the purchasing process. Negotiated a fair deal in a timely manner. Would definitely use him again. More

by van.ellis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Goltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gold
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Jun 05, 2023 -

BMW of Gainesville responded

Thank you for your positive feedback! We're glad that they were able to assist you in negotiating a fair deal promptly. Your satisfaction is our priority, and we appreciate your recognition of our team member's expertise. Thank you for choosing BMW of Gainesville, and we look forward to serving you again in the future.

June 02, 2023

A really efficient at their job. Will do their best to het you and and get you out! More

by LadyLakeLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vought
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Gallant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bonito! , JD Busby, Carlos Morales
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Jun 05, 2023 -

BMW of Gainesville responded

Thank you for your positive feedback! We're delighted our team was efficient and made every effort to get you in and out quickly. Thank you for choosing us, and if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help!

May 31, 2023

They provide awesome customer service! !! I am so pleased to have my vehicle worked in here!!! More

by Keith Durphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

BMW of Gainesville responded

Thank you for your kind words and positive feedback about our customer service! We're happy you had a great experience and that you are pleased with having your vehicle worked on at our location. Your satisfaction means a lot to us, and we appreciate the opportunity to serve you. Thank you for choosing BMW of Gainesville!

May 30, 2023

Best BMW service department I have visited. The Service Advisor (Jose Garcia) was prompt and clearly explained what to expect. He offered transportation but I elected to wait and was directed t More

by kathy_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

BMW of Gainesville responded

Thank you for your fantastic review of our BMW service department! We are delighted to hear that your experience with us exceeded your expectations. We're thrilled that our Service Advisor, Jose, provided prompt and clear communication, ensuring that you knew what to expect throughout the process. We're glad that the waiting experience was comfortable for you, with a quiet space to work, and we appreciate your positive feedback. It's great to know that the diagnostic was completed in a reasonable time frame and that Jose clearly explained the work done and the next steps. We strive to provide top-notch service, and we're glad to hear that you would be happy if you lived in Gainesville and chose our dealership for servicing your X3. Thank you for your kind words and support. Please don't hesitate to reach out if you ever require any future service. We would be more than happy to assist you.

May 29, 2023

They was kind and courteous the kept me informed and provided a rental car for me. More

by josephwatins870
Recommend Dealer
Yes
Employees Worked With
Andy Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

BMW of Gainesville responded

Thank you for your feedback! We're delighted our team was kind and courteous and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again soon!

May 29, 2023

Great staff. Wonderful people who go out of their way to assist you. They ask before assuming you want your car cleaned-I appreciate that. More

by Lori A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Gallant
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Morales
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May 30, 2023 -

BMW of Gainesville responded

Thank you for the positive feedback! We're glad our staff is great and goes out of their way to assist you. Your satisfaction is important to us, and we look forward to serving you again soon!

May 27, 2023

I think everyone is very courteous and helpful. My only complaint this past appointment for Butler service was disappointing. They skipped large areas of my dashboard which were obvious. Not too ha More

by APRILBOK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
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