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BMW of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.7
667 Reviews
BMW of Gainesville is proud to serve Gainesville & all of Central Florida with quality BMW vehicles. With models like the 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, M3, M5, M6, X3, X5, X5M, X6, X6M, and Z4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Gainesville, we can assist you there as well. BMW of Gainesville is not just for new BMW sales; we also provide a full line of services dedicated to our Florida customers. From BMW car repairs performed by expert mechanics, to OEM BMW auto parts, to car loans, BMW of Gainesville is the smart choice for your automotive needs. Come in and say hi!
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2853 N Main St

Gainesville, FL

32609

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Showing 667 reviews

April 08, 2023

I found your Salesman, Samuel Silva to be quite pleasant and professional. I would buy from him again. Sorry to say he could not work a red BMW Convertible into my budget. More

by germany12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samuel Silva
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Apr 10, 2023 -

BMW of Gainesville responded

Thank you for taking the time to leave us a positive review. We're glad Samuel Silva provided you with pleasant and professional service. We're sorry we couldn't work a red BMW Convertible into your budget. We appreciate the opportunity to work with you, and we hope to help you find a vehicle that fits your needs and budget in the future. Thank you for choosing our dealership, and we look forward to serving you again.

April 08, 2023

Sam was great and efficient, we knew when we walked in we could get a deal and we did just that. Not only that, but the whole staff was friendly and welcoming. We arrived about an hour before closing and the More

by hannah_maariee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samuel Silva
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Apr 10, 2023 -

BMW of Gainesville responded

Thank you for taking the time to leave us such a positive review. We're thrilled to hear that Sam provided you with efficient and fantastic service and that our team was friendly and welcoming throughout your visit. It's great to know that we were able to help you find a deal that you were happy with. Thank you for choosing BMW of Gainesville and for your kind words. We appreciate your business!

April 06, 2023

Súper professional and friendly, would ask you questions and really listen to you to work out the best possible scenario, would really recommend Bonito Chanderbali to anyone looking for a car More

by josemferrero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bonito Chanderbali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

BMW of Gainesville responded

Thank you for taking the time to share your positive experience with Bonito. We are delighted he provided you with excellent customer service during your visit to our dealership. Your kind words and feedback will be shared with Bonito. Thank you for recommending BMW of Gainesville to others, and we look forward to serving you again soon!

April 05, 2023

Good service. Quick turn around time. Got a loaner for the day so I can complete my errands. More

by OASISEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
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Apr 05, 2023 -

BMW of Gainesville responded

Thank you for taking the time to share your positive experience. We're thrilled that you had a good experience with our service team and that our quick turnaround time and loaner car helped make the process more convenient for you. Thank you again for choosing BMW of Gainesville, and please don't hesitate to reach out to us if you have any further needs or questions.

April 05, 2023

Took my car in for a diagnostic and ended up with the technician breaking my radiator fan and the dealer refused to replace it at their cost. More

by vashchyshynoleg
Recommend Dealer
No
Employees Worked With
Jose Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Bartley
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April 04, 2023

Awesome customer service from the first phone call to the final sale. Entire team was absolutely amazing. More

by meistalder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The finance/accounting guy , Connor Stokes
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Apr 04, 2023 -

BMW of Gainesville responded

Thank you so much for taking the time to leave such a great review. We are delighted you had an excellent experience with our customer service team, from the first phone call to the final sale. We're grateful for your business and the opportunity to serve you, and we hope to continue exceeding your expectations in the future. Thanks again for choosing BMW of Gainesville!

April 03, 2023

JD is an excellent service advisor. He addresses all issues and concerns in a timely manner. More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
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Apr 03, 2023 -

BMW of Gainesville responded

Thank you for taking the time to leave such a kind review! We're thrilled to hear that JD provided you with excellent service and addressed all of your issues and concerns promptly. We're glad to hear that JD met your expectations. We'll pass along your compliments to JD and let him know his hard work is appreciated. Thank you again for your feedback, and please don't hesitate to contact us if you need anything in the future. We value your business!

April 02, 2023

My service advisor, JD Busby, is outstanding and extremely helpful. JD and the service team are honest and tell you upfront what they recommend regarding repairs before I agreed. Thank you for great More

by RFBGATOR50
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Report | Print
Apr 03, 2023 -

BMW of Gainesville responded

Thank you so much for taking the time to leave us such a positive review! We are thrilled that JD provided you with outstanding and helpful service. We are pleased to hear that JD and our service team were upfront with their recommendations before any repairs were agreed upon. We truly appreciate your business and your trust in our team. We will pass along your kind words to JD and the rest of our service department. Thank you again for choosing us for your automotive needs.

April 02, 2023

Have been in Gainesville for eight years and have used the service department many times. The personal touch and professionalism is appreciated. More

by sayre.jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
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Apr 03, 2023 -

BMW of Gainesville responded

Thank you for taking the time to leave us such a fabulous review! We truly appreciate your loyalty to our service department over the years. Thank you again for your kind words and for choosing our service department as your go-to for your automotive needs. We look forward to serving you for many more years to come.

March 31, 2023

Horrible customer service. Would not recommend. They do not disclose everything that needs to be and not friendly people or professional More

by Madison Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Samuel Silva
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