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BMW of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.7
667 Reviews
BMW of Gainesville is proud to serve Gainesville & all of Central Florida with quality BMW vehicles. With models like the 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, M3, M5, M6, X3, X5, X5M, X6, X6M, and Z4, we have something for every taste and need. Come visit us to see our vehicles and take one for a test drive. If you're looking for a used car in Gainesville, we can assist you there as well. BMW of Gainesville is not just for new BMW sales; we also provide a full line of services dedicated to our Florida customers. From BMW car repairs performed by expert mechanics, to OEM BMW auto parts, to car loans, BMW of Gainesville is the smart choice for your automotive needs. Come in and say hi!
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2853 N Main St

Gainesville, FL

32609

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Showing 667 reviews

February 11, 2023

Very prompt about informing customer of any issues or said concerns. Keep customer up to date through out the process concerning any and all repairs as well as recommendations. More

by liegh91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
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Feb 13, 2023 -

BMW of Gainesville responded

Thank you for taking the time to provide feedback about our customer service. We are thrilled to hear that you have been satisfied with our prompt communication and that we have been able to keep you informed about any issues or concerns. Our goal is always to provide the best possible service and experience for our customers, and it's great to see that we have met those expectations for you. We appreciate your business and look forward to continuing to serve you in the future.

February 10, 2023

Wonderful experience at BMW of Gainesville. Charles was kind and thoughtful and a pleasure to work with! More

by mollywilliams91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2023 -

BMW of Gainesville responded

Thank you for sharing your wonderful experience at BMW of Gainesville. We're thrilled to hear that Charles was able to provide you with excellent customer service and make your visit a pleasant one. At BMW of Gainesville, we strive to exceed our customers' expectations and it's wonderful to know that we were able to do so in your case. We appreciate your kind words and look forward to serving you again in the future.

February 06, 2023

The dealership was very nice and clean, everyone was very kind, friendly and courteous. Zachary made my car buying experience hands down, the best I’ve ever had. More

by bryandzeigler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Goltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

BMW of Gainesville responded

Thank you for your kind words and for choosing us for your recent car-buying experience. We're thrilled to hear that you had a positive experience with us, especially with Zachary. Our team is dedicated to providing a clean and welcoming environment and it sounds like we succeeded in doing so. We're also glad to hear that you found our team to be kind, friendly, and courteous. Your satisfaction is our top priority. Thank you for your support; we hope to serve you again.

February 02, 2023

I enjoyed the atmosphere of the dealership, and appreciated the streamlining of the negation process. More

by trenton2741ropp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

BMW of Gainesville responded

Thank you for sharing your positive experience with us. We're glad to hear that you enjoyed the atmosphere of the dealership and appreciated the streamlined negotiation process. Your feedback is greatly appreciated and we hope to see you again soon.

February 02, 2023

Always very friendly service and waiting time is very reasonable. I like how I get updates on future services I’ll be needing. More

by normauri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
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Feb 03, 2023 -

BMW of Gainesville responded

Thank you for the positive review! We're thrilled to hear that our team provided friendly service and that the waiting time was reasonable. It's great to know that you appreciate getting updates on future services you'll be needing. Your feedback means a lot to us and we appreciate your support. We look forward to serving you again.

February 01, 2023

Great service professional advisors. Nice facility. Quality and time repair work. Easy to do business with More

by NEEDLEMAN_MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Morales
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Feb 02, 2023 -

BMW of Gainesville responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service advisors! We hope to have the opportunity to serve you again in the future.

February 01, 2023

Zach took personal care of me. Follow up was awesome.serivw after the sale. Great to work with. More

by kimstand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Goltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2023 -

BMW of Gainesville responded

We're thrilled to hear that Zach took such great care of you and that the follow-up service after the sale was also excellent! It's wonderful to know that you had a positive experience working with our team. We pride ourselves on delivering top-notch customer service, so it's great to know that we were able to exceed your expectations. We appreciate your kind words and we're grateful for the opportunity to serve you. Thank you for choosing BMW of Gainesville!

January 29, 2023

Todd went above and beyond to help me cover a water pump repair that I wasn’t expecting, as I thought I still had my warranty in effect. I have always received great service at BMW. More

by blondie21dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
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Jan 30, 2023 -

BMW of Gainesville responded

It's great to hear that Todd went the extra mile to help you with the unexpected water pump repair. The dedication and attention to customer satisfaction are what sets BMW of Gainesville apart. We're glad that you've always received great service from us and hope to continue to exceed your expectations.

January 28, 2023

Charles was very friendly and welcoming when I arrived to look for an upgraded vehicle. He was knowledgeable about my needs, and we are still in touch to find the right choice for me. More

by FRAHMMA2000
Recommend Dealer
Yes
Employees Worked With
Charles Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

BMW of Gainesville responded

We're glad to hear about your positive experience with Charles! It's wonderful that he was friendly, welcoming, and knowledgeable about your needs when you visited us. Thank you for your kind words.

January 28, 2023

JD is great. Professional, knowledgeable and personable. Definitely an asset to the BMW organization. Thanks JD. More

by Kasey.Kimbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Busby
Report | Print
Jan 30, 2023 -

BMW of Gainesville responded

We're thrilled to hear about your positive experience with JD! It's wonderful to see that he provided professional, knowledgeable, and personable service. JD's dedication to delivering exceptional service is a true asset to BMW of Gainesville and we're glad that he was able to meet your expectations. Thank you for your kind words and we'll make sure to pass on your appreciation to JD.

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