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BMW of Grapevine

Grapevine, TX

3.6
33 Reviews
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1111 E State Hwy 114

Grapevine, TX

76051

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Showing 33 reviews

February 28, 2024

Outstanding Dealership! ! BMW of Grapevine delivered an exceptional car buying experience for me. I found the exact vehicle that I had been searching for at a very competit More

by mrktookie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonny Willingham, James Cardenas, Amanda Lloyd
Feb 28, 2024 -

BMW of Grapevine responded

Thank you for your thoughtful review, mrktookie! We are delighted to hear you had a wonderful car-buying experience with Johnny Willingham, James Cardenas, and Amanda Lloyd. We will pass along the kudos and share your warm words with the whole team. We hope you enjoy your new vehicle! Welcome to the Sewell family, and we look forward to serving you again.

January 03, 2024

Amazing experience from start to finish. Jake M. provided the right balance of professionalism and working with a very interested customer. Of course this resulted in a purchase of my X5, wh More

by David G
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake M.
Jan 11, 2024 -

BMW of Grapevine responded

Thank you, David. We are glad you had a great experience with Jake McMahan. We hope you enjoy your new BMW. Thank you for choosing Sewell; we look forward to serving you again.

November 20, 2023

We were in search of a newer car for my wife when we visited Sewell BMW Grapevine Pre-Owned. Initially, we were there to view a X5 that we saw on Cars.com and had - it turned out - the great pleasure an More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Chavex
Nov 21, 2023 -

BMW of Grapevine responded

Thank you, Dan. We are glad you had a great experience with Gabriel Chavez. We hope you enjoy your new BMW. Thank you for choosing Sewell; we look forward to serving you again.

November 20, 2023

We were in search of a newer car for my wife when we visited Sewell BMW Grapevine Pre-Owned. Initially, we were there to view a X5 that we saw on Cars.com and had - it turned out - the great pleasure an More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Chavex
Nov 21, 2023 -

BMW of Grapevine responded

Thank you, Dan. We are glad you had a great experience with Gabriel Chavez. We hope you enjoy your new BMW. Thank you for choosing Sewell; we look forward to serving you again.

February 28, 2023

Awful customer service. What a waste of time. People don't even look at you or greet you. I Have given them 2 chances to make it right. I will never go back. Awful place. S More

by Nparris23
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
No help
November 25, 2022

This is the second time I’ve gone and received no help from any salesperson. I went to this dealer ship with family. If I could I would give them a zero!! No salesperson ever came up to us we walked aroun More

by A0219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John
August 05, 2022

This was our second purchase of a vehicle from a Sewell dealership and our second 5 star experience. The staff is very friendly, professional, low keyed, the facility is incredible and everything was as pe More

by Ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Segura
Aug 24, 2022 -

BMW of Grapevine responded

Thank you, Ron. We are glad you had a great experience with the team at Sewell BMW of Grapevine. We hope you enjoy your new vehicle. Thank you for being a loyal Sewell customer; we look forward to serving you again.

July 12, 2022

They had the perfect vehicle for me a 2022 BMW X5, that now occupies my garage l love it thanks to Russell Young and Trevor great team. More

by jeff4026@att.net
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Young
Jul 28, 2022 -

BMW of Grapevine responded

Thank you, Jeff4026@att.net. We are glad you had a great experience with Russell Young and Trevor Rice. We hope you enjoy your new BMW X5. Thank you for choosing Sewell; we look forward to serving you again.

June 14, 2022

I’ve purchased two BMWs from Sewell Grapevine. My first was a 2018 430i, and I just received a new 2022 X5. Sewell is wonderful! They make purchasing a car so simple. We did all the paperwork More

by X52022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Jul 28, 2022 -

BMW of Grapevine responded

Thank you, X52022. We are glad you had another great experience with the team at BMW of Grapevine. We hope you enjoy your new BMW X5. Thank you for being a loyal Sewell customer; we look forward to serving you again.

May 28, 2022

I attempted to contact this dealership for two days in regards to my interest in a CPO 530e, and never once received any form of communication back. It's now been two days later and that car has been sol More

by jtankersley819
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A