BMW of Grapevine

I recently purchased an M5 Touring from Sewell BMW of Grapevine, and the entire experience was excellent. This was my first time purchasing from Sewell, and Andres was fantastic throughout the entire pro Grapevine, and the entire experience was excellent. This was my first time purchasing from Sewell, and Andres was fantastic throughout the entire process—professional, knowledgeable, responsive, and easy to work with. I highly recommend Andres and Sewell BMW of Grapevine to anyone looking to purchase their next BMW. They’ve definitely earned my future business! More

Not the first time buying a vehicle from Sewell. Again an excellent buying experience. Absolutely over the top salesperson. I am a happy customer. Again an excellent buying experience. Absolutely over the top salesperson. I am a happy customer. More

Sewell BMW of Grapevine consistently provides excellent customer service from the drive in to the drive out. The service team is friendly, courteous , professional, and caring about my car and myself as pe customer service from the drive in to the drive out. The service team is friendly, courteous , professional, and caring about my car and myself as person . My service manager & service advisor treats me with respect , honesty and kindness listens to my questions . I refer people to Sewell because of its team who makes Sewell . Key words are Professionalism , Honesty and Integrity are the core for all of the team. More

We love doing business with Sewell BMW of Grapevine. Fortunately we only have to go there once in a while because our car doesn't have any problems. We love our X3 and believe that Sewell will take ca Fortunately we only have to go there once in a while because our car doesn't have any problems. We love our X3 and believe that Sewell will take care of it whenever needed. This time we waited for our car having it's routine oil change. Their waiting area is spectacular. Food and drink is plentiful. All the workers dress professionally and act the same way. We have never been treated better at any dealer. Highly recommend. More

Sewell BMW certainly lives up to its reputation. As a first time BMW buyer taking vehicle in for initial service, the experience with Sewell BMW was top-notch in every sense. Communication was great As a first time BMW buyer taking vehicle in for initial service, the experience with Sewell BMW was top-notch in every sense. Communication was great throughout the process and everyone was very helpful. Very pleased with the entire experience. More

Sales Personnel (Pressly) very professional and great personality. I came to BMW and heard their service department are very great and keeps their customer(s) updated on their vehicle. So! I purchased a personality. I came to BMW and heard their service department are very great and keeps their customer(s) updated on their vehicle. So! I purchased a BMW-SUV and I am very happy. Kudos goes out to Pressly for such a wonderful salesperson! More

I purchased my BMW 330i in 2024, and ever since then, I've trusted Grapevine BMW for all of my routine maintenance, including oil changes, tire service, and scheduled maintenance. During my most recen I've trusted Grapevine BMW for all of my routine maintenance, including oil changes, tire service, and scheduled maintenance. During my most recent visit, I had a flat tire and noticed that my car was vibrating whenever I shifted into Reverse or Park. I'll admit, I was pretty frustrated having to deal with unexpected vehicle issues that day. However, the moment I pulled into the service drive, I was greeted with warm smiles and a welcoming attitude that immediately put me more at ease. I asked for my service advisor, Grant S., who has been helping me ever since my very first service visit—when I had to replace a busted windshield just three days after purchasing my vehicle. Since then, Grant has been there every step of the way, making every service experience smooth and stress-free. What impressed me most during this visit was the level of communication. The technician sent me a text with a personalized video explaining exactly what was causing the issues with my vehicle. I also received a detailed PDF inspection report showing what components were in good condition, what needed immediate attention, and a complete breakdown of parts and labor costs. Shortly afterward, Grant called me personally to review everything and answer my questions. I honestly couldn't have asked for better communication or customer service. By the end of the conversation, my worries had disappeared, and I felt completely confident that my BMW was in excellent hands. The entire team at Grapevine BMW consistently delivers a first-class service experience, but Grant truly goes above and beyond. His professionalism, honesty, and commitment to keeping customers informed are the reasons I continue to return. If you're looking for a dealership that genuinely cares about its customers and takes pride in its work, I highly recommend Grapevine BMW. More

Each and every visit to the dealership, I am met with very friendly, courteous, well dressed employees. Fast, efficient, knowledgable. A video review of the vehicle is provided after each service. very friendly, courteous, well dressed employees. Fast, efficient, knowledgable. A video review of the vehicle is provided after each service. More

Above and beyond customer service! All employees are accommodating. Very good service department and vehicles are priced well. All employees are accommodating. Very good service department and vehicles are priced well. More

I had an absolutely wonderful experience at Sewell BMW Grapevine, and my salesperson, Audland Gumbs, was truly outstanding. From start to finish, he was professional, patient, knowledgeable, and attentive Grapevine, and my salesperson, Audland Gumbs, was truly outstanding. From start to finish, he was professional, patient, knowledgeable, and attentive. He made the entire car-buying process smooth, easy, and completely stress-free. He answered all of my questions, kept me informed every step of the way, and made sure I felt comfortable and confident with my decision. His customer service went above and beyond, and I truly appreciate how well he took care of me. I would highly recommend Audland Gumbs to anyone looking to buy a car at Sewell BMW Grapevine. Thank you for making this such a great experience!” More