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BMW of Greenwich

Greenwich, CT

4.4
183 Reviews

355 W Putnam Ave

Greenwich, CT

06830

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Showing 183 reviews

May 10, 2025

I think I have purchased / leased at least 10 cars with the same sale manager over the past 18 or so years. Always honest and always willing to go a bit beyond expectations. Needless to say, highly recom More

by Grullon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristen Zallo + Alfred
May 10, 2025 -

BMW of Greenwich responded

We appreciate your continued trust in BMW of Greenwich. Thank you for recommending us and sharing your positive experience with our team. Safe travels with your latest vehicle.

May 09, 2025

I always receive excellent service at BMW of Greenwich. My service advisor, Kurt Hinrichs, is always very professional and extremely knowledgeable. I would highly recommend this dealership. More

by steven.dallek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Hinrichs
May 09, 2025 -

BMW of Greenwich responded

We're pleased to know you trust our team for exceptional service. Your recommendation means a lot to BMW of Greenwich. Thanks for sharing your experience with us.

May 08, 2025

Service was excellent. It was on time and the loaner car was a real plus. My car was nice and clean too when it was returned. My service rep ,Pat, was terrific. More

by Xk8b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Ricardelli
May 08, 2025 -

BMW of Greenwich responded

Thank you for your review. We're glad to hear that our service and loaner car met your expectations. We appreciate your feedback, take care.

May 07, 2025

Pat R was very thorough and helpful during the entire process. Very good experience. H More

by gcarino3753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat R
May 07, 2025 -

BMW of Greenwich responded

Thank you for sharing your positive experience at BMW of Greenwich. We wish you well.

May 02, 2025

BMW of Greenwich best customer service. No problems and accommodation was great. I will recommend More

by kiroy959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Manno
May 02, 2025 -

BMW of Greenwich responded

Thank you for your kind words about BMW of Greenwich. We appreciate the trust you've placed in us and are glad to hear you'll recommend our services.

May 02, 2025

Excellent workmanship. Communication about car status was strong. They had to keep my car overnight and have me a loaner without asking. More

by wclark9190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz, Reinaldo
May 03, 2025 -

BMW of Greenwich responded

We're pleased to hear you were satisfied with the service and communication from our team at BMW of Greenwich. If there's anything more we can assist with, please let us know.

April 30, 2025

Ray Prati and John Manno provided the greatest care for my X5. Appreciate their knowledge, speed, and professionalism in servicing my vehicle. More

by Tg3873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Prati and John Manno
Apr 30, 2025 -

BMW of Greenwich responded

Thank you for recognizing our team's dedication and expertise in servicing your X5. We truly appreciate your feedback and wish you safe travels from BMW of Greenwich.

April 30, 2025

Great service and help, Kurt Hinrichs kept me updated and answer all my questions. All was perfect. More

by florence.guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Hinrichs
Apr 30, 2025 -

BMW of Greenwich responded

We appreciate your feedback and are glad our team could assist you. We're happy to hear everything went smoothly at BMW of Greenwich.

April 29, 2025

Excellent facility. Staff is friendly and very attentive. Service on my vehicle was conducted in a timely and efficient manner. Highly recommend. More

by Bryantlee03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge P.
Apr 29, 2025 -

BMW of Greenwich responded

Thank you for recommending us. We're glad to hear our team at BMW of Greenwich provided excellent service for your vehicle. Wishing you safe travels ahead.

April 27, 2025

Excellent customer service when an unexpected event damaged my car. They got me in quickly for repair, kept me informed, and provided a loaner. It made the situation less stressful. More

by cris328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Kurt Hinrichs
Apr 27, 2025 -

BMW of Greenwich responded

Thank you for sharing your experience with BMW of Greenwich. We're glad we could assist in making the situation smoother for you.

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