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BMW of Greenwich
Greenwich, CT
171 Reviews
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Showing 171 reviews
October 14, 2020
I had a pleasant experience dealing with Doug this week. Scheduling service online was a breeze! When I arrived, the intake was completed swiftly and Doug clearly understood each of my concerns on my vehicl Scheduling service online was a breeze! When I arrived, the intake was completed swiftly and Doug clearly understood each of my concerns on my vehicle. After meeting with Doug, the representatives responsible for the loaner station also assisted me in a very swift and efficient manner and I was in and out of the dealership in under 30 minutes, total. Afterward, Doug was very clear about unknown issues on my car and communicated clearly on what's considered under warranty and what wasn't under warranty. Upon completion of all repairs, I returned the loaner, paid for the service, and was back in my car in under 10 minutes. Overall great experience and I have no doubts about returning for the next service. More
by JasonRoman
Employees Worked With
Douglas Imhoff
Helpful September 28, 2020
One of the best car buying experiences ever! Highly recommend. Nice dealership, every one was respectful. Smooth process. Finance was fast, helpful and no haggle. Alfred LaFata III was so knowledgeabl recommend. Nice dealership, every one was respectful. Smooth process. Finance was fast, helpful and no haggle. Alfred LaFata III was so knowledgeable! This is our third BMW from Al and we wouldn't deal with or go anywhere else. More
by NVero
Employees Worked With
Alfred LaFata III
March 14, 2020
Top class This is the second car I lease from BMW of Greenwich. Employees are very respectful and keen to help. Large inventory to choose form with good deals. This is the second car I lease from BMW of Greenwich. Employees are very respectful and keen to help. Large inventory to choose form with good deals. Above all, top class service from Tom Forte. I highly recommend you speak to him. More
by MikeG
Employees Worked With
Tom Forte
January 31, 2020
Buying Make Easy! This has been the easiest buying experience ever in my life. I live in Bloomfield, NJ. I saw a low mileage 2018 Honda CRV advertised from BMW of Green This has been the easiest buying experience ever in my life. I live in Bloomfield, NJ. I saw a low mileage 2018 Honda CRV advertised from BMW of Greenwich on the internet. I called the dealership about the vehicle. I was instantly put on the the phone to Tom Forte. This man in his own words "Is old school". What a gentleman! I told him want I hoped to pay for the car and explained I didn't want drive all the way to Connecticut to haggle over price. Tom Forte immediately contacted his manager to see if we might have a meeting of the minds. Tom quickly emailed me a quote which was close to the price I was hoping for. I took a trip up to Connecticut. I took the car out for a test drive. Their was NO pressure at all. I knew immediately, I liked the vehicle. Tom got an appraisal done on my trade in a matter of minutes after the test drive. He next presented me with an out the door offer, that I thought was GREAT! But I promised myself I wanted to see another vehicle in White Plains. So I told Tom that. Tom did not try to dissuade me in any way. He told me to get back to him if I was interested in completing the deal at BMW of Greenwich. The Honda dealership in White Plains could learn a few things from the folks at BMW of Greenwich! They made me wait at ten minute to talk to me and then another at least a half hour before they could locate the car a wanted to see. The car smelled of old cigarette smoke, and it had other issues. Needless to say, I contacted Tom Forte immediately upon leaving that dealership. I have no regrets! Tom made me feel like a valued customer. On pick-up day, the car was bright and shining and ready to go. Tom offered me coffee and snacks while I was escorted to the finance officer's office. Again, no pressure and no wasting my time, but certainly a warm cordial atmosphere while finalizing all my paper work! Would I like to buy another car from this dealership???? You bet I would! Anytime!! I highly recommend Tom Forte and the staff at Greenwich. Thank-you all for making my buying experience, relaxing, easy, and fun! I love my Honda too! - Maybe next time I'll come back for a BMW! More
by jsch715
Employees Worked With
Marc Cannistraci - finance man- nice, easy to deal with!! , Tom Forte
January 25, 2020
Excellent service as always. I have been buying BMWs for 15 years from this dealership and highly recommend it to anyone. Excellent sales experience and service is impeccable 15 years from this dealership and highly recommend it to anyone. Excellent sales experience and service is impeccable More
by Suhail Shaikh
Employees Worked With
Kris Zallo, Harry Blatus
December 07, 2019
Best car buying experience I have ever had So I was looking to buy a bmw x2 so I went to BMW of Greenwich where I was introduced to a sales representative by the name of Gregg Scott he is a ve So I was looking to buy a bmw x2 so I went to BMW of Greenwich where I was introduced to a sales representative by the name of Gregg Scott he is a very personal guy he kept me informed about everything pertaining to the car he called me weekly to update me about the car .After I bought the car I was given several gifts .Im telling anyone who is looking to buy a BMW please go to BMW of Greenwich you will not be disappointed More
by pam03
Employees Worked With
Gregg Scott
December 03, 2019
From the moment we met Alfred La Fata everything was comfortable, informative, and efficient. His level of professionalism is outstanding. We could not have asked for a better experience at BMW of Green comfortable, informative, and efficient. His level of professionalism is outstanding. We could not have asked for a better experience at BMW of Greenwich. More
by Lcunningham_barrett
Employees Worked With
Alfred La Fata
April 04, 2019
Excellent Tom and Demetrios were fantastic and super helpful. Had a great buying experience here (unlike some other places) and have been enjoying my car since Tom and Demetrios were fantastic and super helpful. Had a great buying experience here (unlike some other places) and have been enjoying my car since. More
by ferizzo
Employees Worked With
Demetrios, Tom Forte
November 17, 2018
Tough times My experience at BMW of Geenwich was not a great one overall. Everyone was amazing there except for the one person I had to deal with the most. That My experience at BMW of Geenwich was not a great one overall. Everyone was amazing there except for the one person I had to deal with the most. That was the sales person, Alex Shkreli. Basically, he wasted my time and told me lies from the beginning to the end. I also put down a deposit to make it clear I was serious about buying the car. In addition, he lacked any kind of empathy when we were meeting impasses. What made the experience so much better was the sales manager, Dmitry and finance person Rob DeFeo. Dmitry tried to find a solution to the problems and Rob did a great job of service recovery and was very empathetic. More
by ShaunR725
Employees Worked With
Rob Defeo, Dmitry, Al Shkreli
November 14, 2018
The importance of satisfying the customer. Al Shkreli has been a pleasure to work with. This is our 5th BMW with Al. Excellent service in regards to the whole process of getting in the right ve Al Shkreli has been a pleasure to work with. This is our 5th BMW with Al. Excellent service in regards to the whole process of getting in the right vehicle it is for you. Whether we financed or leased vehicles Al has always put our needs at the top while providing excellent communication regarding payments, offers, and other deals BMW offers that we did not know about. I’ve recommended everyone and anyone to Al 10 star service! More
by Red123
Employees Worked With
Al Shkreli
