
BMW of Greenwich
Greenwich, CT
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In 2023 my husband and I bought a car from Ross at Greenwich BMW. Ross was very easy to work with, so when we wanted to purchase two cars this year, we contacted Ross. He was even better than we remem Greenwich BMW. Ross was very easy to work with, so when we wanted to purchase two cars this year, we contacted Ross. He was even better than we remembered! Once again, Ross was personable, professional, extremely knowledgeable, and a good listener. Should we need another car in the future, we will not hesitate to call on Ross. More
First off, let me just say, I don't normally write reviews, but in this case, it's way different. These people were really great to me especially Frank Marte. He took the time to make a connection wit reviews, but in this case, it's way different. These people were really great to me especially Frank Marte. He took the time to make a connection with me and worked with me along the process along with his managers upfront. We made the deal happen and I'm a very happy customer. The process was flawless. He worked with my time schedule and was very professional throughout the process. Along with the rest of the stuff, I was treated with well and they respected my time. If you're looking at a vehicle, this dealership has one of the cleanest vehicles around. Please ask for Frank. You won't regret it. More
I normally feel a bit defensive when walking into a dealership—especially when shopping for a high-demand car—but Alfred completely disarmed me. He was not only incredibly knowledgeable but also genuin dealership—especially when shopping for a high-demand car—but Alfred completely disarmed me. He was not only incredibly knowledgeable but also genuinely helpful in guiding me through the options. I changed my color combination more times than I care to admit, and he remained patient and supportive the entire time. This was a custom order, and after reading so many horror stories online, I wasn’t sure what to expect. But Alfred gave me a realistic and well-informed estimate on the delivery timeline, and he was spot on. Davide in the finance office was also a pleasure to work with—no aggressive upselling, just straightforward and respectful. Lastly, a big shout out to Terry, who helped me make a last-minute interior color change while Alfred was away on vacation. The whole team made the process smooth and stress-free. Highly recommend! More