BMW of Gwinnett Place

I am a repeat customer and recently traded in a 2024 BMW purchased at this location for a 2026 BMW. I used the same sales person (Nadim Khanmohamed) and started the transaction via text/phone. Once we arr purchased at this location for a 2026 BMW. I used the same sales person (Nadim Khanmohamed) and started the transaction via text/phone. Once we arrived at the monthly payment I wanted I went to the dealership in person. The price he quoted required $5k down which Nadim didn't disclose during our initial negotiations. Once we worked through that, we had to wait two weeks for the new vehicle to arrive. I subsequently made my scheduled monthly payment on the old BMW which meant the payoff amount was less when I picked up the new BMW. Rather than give me that money, the Nadim and the manager devalued by trade in by that amount and pocketed the money. They should have either decreased my monthly payments or given me the money back. There is no way that they value of my trade decreased by $1364 in two weeks time. They are not transparent, dishonest and will steal your hard earned money. I don't mind paying for what I want. I do mind being swindled. Nadim texted that he discussed with his manager and manager would reach out but no one ever reached out. They don't even care. I cannot control them but I can control where I spend my hard earned $$$ in the future and it will not be BMW of Gwinnett Place. I cannot recommend that you do business here either. More

We traded in a vehicle for another used vehicle. We were from out of state and they made sure we all had great communication. We dealt with Kola Talabi. He was great and honest from the get go. The We were from out of state and they made sure we all had great communication. We dealt with Kola Talabi. He was great and honest from the get go. The entire used car sales team was very pleasant along with the financing. I totally would recommend this dealer. Also will purchase from them again when the time comes. More

This is my 2d BMW purchase here and I’m pleased to say that while my first experience was good this was actually better. And to top things off the new business center is very nice. Our Sales Rep - Ivan, that while my first experience was good this was actually better. And to top things off the new business center is very nice. Our Sales Rep - Ivan, was great! 👍 More

I found the salesman and technology expert to be very helpful. The buying process was easy without undue pressure and the negotiation was fair. Good experience overall! helpful. The buying process was easy without undue pressure and the negotiation was fair. Good experience overall! More

Great communication, easy to complete out of state sale and transport of my electric BMW. and transport of my electric BMW. More

The site is clean and the example of what I expect a luxury dealership to look like. The salespeople were all courteous and helpful. They made the buying process smooth and hassle free. Ivan and Tre luxury dealership to look like. The salespeople were all courteous and helpful. They made the buying process smooth and hassle free. Ivan and Trey were persistent in finding the car I wanted and once located worked with me to test drive it and take it off the lot. I highly recommend this dealership. More

I have nothing but praise for Chrystal Pham and Brian Hinson. During our initial visit to BMW, Brian, BMW Product Genius, spent several hours showing us the different BMW models and answering all of our Hinson. During our initial visit to BMW, Brian, BMW Product Genius, spent several hours showing us the different BMW models and answering all of our questions. It was during that visit that we chose the 5X. On our second visit, Brian introduced us to Chrystal Pham, Client Advisor, who took over all aspects of the sale and purchase of our new BMW. Crystal worked hard to make the transaction easy, seamless, and a truly memorable experience. Both Crystal and Brian are extremely professional and knowledgeable. They helped us to make the best decision we possibly could. We are thrilled with our new BMW X5! I highly recommend Gwinnett Place BMW and their amazing sales force. More

Sales staff, finsnce and managers are great - second car I’ve bought and they have always bent over backwards to take care of the customer I’ve bought and they have always bent over backwards to take care of the customer More