BMW of Gwinnett Place

Your sales person was excellent! He was very professional, kind and had lots of patience. He was very professional, kind and had lots of patience. More

Calvin did an awesome job, I got the deal that I wanted. He went above and beyond my expectations! He went above and beyond my expectations! More

It was very comfortable and clean area. It was a very luxurious feeling befitting a BMW. It was a very luxurious feeling befitting a BMW. More

Great experience no back and forth like most dealers. Sales staff made sure I knew everything about my car. Sales staff made sure I knew everything about my car. More

Out-of-state Buyers BEWARE - tag & title office don't know what they are doing. I purchased a car in April 2023, coming all the way from the Northeast to pick up the car and drive it back home. Shoutout know what they are doing. I purchased a car in April 2023, coming all the way from the Northeast to pick up the car and drive it back home. Shoutout to Gennaro for being a great salesman - he answered all my questions and stayed in touch throughout the process. The finance department had no problem closing the deal for me and taking my payment. Here's where things went south - it took 2.5 months to get the vehicle registered in Connecticut. The tag & title office took over 45 days to send my paperwork to CT (with no communication initially), and then sent it to the wrong DMV. I spent hours on hold and speaking with the DMV to try to understand where the paperwork was and if it was being processed or not. There were over 20 emails back and forth to the title clerk at Gwinnett. After much confusion and very inconsistent communication from this clerk, I had to take matters into my own hands and go into the DMV in person to handle everything and actually get the vehicle registered. Buyers be warned, if you are asking this dealership to register your vehicle outside of Georgia, make sure they actually know what they are doing and where they need to send your paperwork to before you pay them that dealer fee. We love the car we purchased, but would never buy from this dealer again due to the lack of customer service on the back-end of the deal. More

The dealership is huge and lots of choices and the customer service is good and friendly. Thank you Nadim Khan. customer service is good and friendly. Thank you Nadim Khan. More

Based on previous experiences, dealership purchases are not my favorite. This experience changed my view on how a dealership can, will, and should treat their prospective clients. When I arrived, Joshu not my favorite. This experience changed my view on how a dealership can, will, and should treat their prospective clients. When I arrived, Joshua had the vehicle I was interested in waiting and ready for a test drive. The entire purchase process was timely and painless. I would highly recommend BMW of Gwinnett and Joshua! More

I order new car. It came with 11 miles on it and dirty info screen.I was pushed to purchase extra warranty that was unwanted!I wasn’t given option on the finance part It came with 11 miles on it and dirty info screen.I was pushed to purchase extra warranty that was unwanted!I wasn’t given option on the finance part to get 60 months! More

Joshua was great sale representative. Promised and came Thur. The finance team was also extremely helpful with make the sale go smoothly. 5+star. I would definitely recommend!! Promised and came Thur. The finance team was also extremely helpful with make the sale go smoothly. 5+star. I would definitely recommend!! More

Very good deal helpful people they understand what you are looking for and help you to find it . are looking for and help you to find it . More