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BMW of Gwinnett Place

Duluth, GA

4.8
868 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 868 reviews

May 23, 2023

I was impressed with the professionalism that was displayed during the selling process from start to finish. More

by lsimmons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Edetanlen
May 24, 2023 -

BMW of Gwinnett Place responded

Hello, and thank you for your 4-star review. We're glad to read that you were impressed with our Sales Team's professionalism here at BMW of Gwinnett Place. Feel free to let us know how we can earn that fifth star in the future, and have a great rest of your day.

May 22, 2023

Brian Hinson was great. Very knowledgeable. Very nice to work with. I am ver pleased. More

by A.Bucalo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Smith
May 22, 2023 -

BMW of Gwinnett Place responded

It is great to know that we provided you with such a positive experience here at BMW of Gwinnett Place! Thanks for the five stars and we hope you continue to choose us for all your automotive needs. Take care.

May 22, 2023

Terrible customer servicein the service department. Appointments are not honored and service advisor(s) do not communicate with customers regarding repairs or status. I pass about three BMW dealerships More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Martin
May 22, 2023 -

BMW of Gwinnett Place responded

Hello, Your feedback is important to us here at BMW of Gwinnett Place and I would appreciate the opportunity to speak with you to address your feedback. Please email me with your preferred contact information. Thank you, Syed Faem Service Manager BMW of Gwinnett Place sfaem@penskeautomotive.com

May 03, 2023

Very friendly place. Our salesman was awesome. Bobby made us feel comfortable and he met the needs. I highly recommend this dealership and the salesman Bobby Smith More

by Classy Lady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Smith
May 20, 2023 -

BMW of Gwinnett Place responded

Thank you for your kind words and five-star review, Classy. We hope you continue to choose BMW of Gwinnett Place for all your automotive needs. Take care! Tomasz Kleps Sales Manager BMW of Gwinnett Place tkleps@penskeautomotive.com

April 29, 2023

Bought my second vehicle from Evan in a year and was once again a pleasure. More

by Jasony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Baik, Evan Hornaday
May 19, 2023 -

BMW of Gwinnett Place responded

Thank you for your repeat business and the five-star review. We appreciate reading that you had a pleasurable experience with our Sales Team. Congratulations on your second vehicle from BMW of Gwinnett Place.

April 24, 2023

Inquired about a car on the Internet and Baye Lo reach out to me within thirty minutes and we had a deal on that vehicle within an hour. Very professional salesman. More

by derrickbattle1911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baye Lo
May 21, 2023 -

BMW of Gwinnett Place responded

Thank you for sharing your experience with us. We're glad to see that our Internet Sales Team was able to respond to your inquiry in a timely manner and provide you with a professional service that led to a deal within an hour. We appreciate your feedback and hope to continue providing you with exceptional service in the future. We would love the opportunity to earn that additional star from you on your next visit, so please don't hesitate to reach out to us if you need anything else. Thank you for choosing BMW of Gwinnett Place for your car purchase. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

May 22, 2023 -

derrickbattle1911 responded

The paperwork process for out of state buyers after the purchase of the vehicle is horrible

April 16, 2023

BMW of Gwinnett made the purchase very easy. JuMicael Ramos was very knowledgeable and helpful. More

by Atcbaker
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JuMicael Ramos Stephanie (GM) I’m sorry I forgot her last name
May 19, 2023 -

BMW of Gwinnett Place responded

Congratulations on your purchase! We are glad to see that our Sales Team was helpful and knowledgeable during your visit here at BMW of Gwinnett Place. We look forward to assisting you again. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

April 13, 2023

Kola was great and Jin at Finance was also really efficient. Second car purchase deom this car dealership and truly an excellent experience both times. More

by DimDi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jin Chong at Finance, Kola Talabi
May 19, 2023 -

BMW of Gwinnett Place responded

Hello, thank you for leaving your amazing review and rating. We are glad you had two excellent vehicle-buying experiences at BMW of Gwinnett Place and we truly appreciate your loyalty. It would be an honor to assist you with anything else. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

April 07, 2023

I’ve bought 2 BMW’s here and serviced many more. Best all around dealership. Amazing service from sales to the service department! More

by Lenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Munir
Apr 08, 2023 -

BMW of Gwinnett Place responded

Hello Lenny, we are glad you enjoyed a great experience working with our team here at BMW of Gwinnett Place. Thank you for your amazing review. We are here if you need any further assistance.

April 05, 2023

Salesperson made it a pleasant experience. The whole process was very simple and all documentation was explained in detail. As I still had questions after the purchase the reply back from the More

by Jazzbugler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Furlow, Emmitt Green
Apr 06, 2023 -

BMW of Gwinnett Place responded

We are proud to see that you had a great experience. Thank you for taking the time to rate and review our Sales Team here at BMW of Gwinnett Place.

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