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BMW of Gwinnett Place

Duluth, GA

4.8
869 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 869 reviews

April 05, 2023

Salesperson made it a pleasant experience. The whole process was very simple and all documentation was explained in detail. As I still had questions after the purchase the reply back from the More

by Jazzbugler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Furlow, Emmitt Green
Apr 06, 2023 -

BMW of Gwinnett Place responded

We are proud to see that you had a great experience. Thank you for taking the time to rate and review our Sales Team here at BMW of Gwinnett Place.

March 25, 2023

Form the time I contacted the dealer the reposes and support was excellent, highly efficient and professional. Mike Miller as my sales man was excellent to deal with . I would have no hesitation in driv More

by Mike Bunce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John in F&I was great to work with despite a 45 wait to see him, Mike Miller
Mar 26, 2023 -

BMW of Gwinnett Place responded

Hello Mike, we are glad to learn that you are impressed with the Sales Department of BMW of Gwinnett Place. Our Sales Team will be excited to learn about this highly-rated review. Thank you so much for being one of our valued customers and we look forward to your next visit!

March 21, 2023

Although the dealership was well stocked the cars sell out really quick, so make sure you decide soon. More

by kingsharonda42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy, Glenn, Corey Chapman
Mar 22, 2023 -

BMW of Gwinnett Place responded

We are happy to see that you enjoyed your experience with our Sales Team. It pleases us also to see that you were in awe of our inventory. We hope to assist you again here at BMW of Gwinnett Place. Tomasz Kleps Sales Manager BMW of Gwinnett Place tkleps@penskeautomotive.com

March 19, 2023

Friendly, Great service, fast transaction. Good overall experience. Robert was great and knew his stuff. Alex in Finance dept was excellent. More

by song3027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Williamson
Mar 21, 2023 -

BMW of Gwinnett Place responded

Thank you for your 5-star rating and review. It was our Sales Teams pleasure to do business with you here at BMW of Gwinnett Place. Have a wonderful day.

March 18, 2023

There were some hiccups because the car I wanted was a loner vehicle, but overall the process was good. They are sort of high pressure sales— but, if you stick to what you want they’ll back down before ri More

by Sonya Bingham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Johnson, John Furlow, Preston Freyre, Tanzir Rafi
Mar 20, 2023 -

BMW of Gwinnett Place responded

Thank you, Sonya, for taking the time to share your feedback. It is wonderful to read that our Seales Team provided you with a phenomenal experience and nice interactions during your purchasing process. Congratulations on your new vehicle! Your business is valued here at BMW of Gwinnett Place and we hope to continue working with you.

March 12, 2023

The customer service was great. The time they take with you to walk through the process is amazing More

by Cwoodly142
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanzir Rafi
Mar 13, 2023 -

BMW of Gwinnett Place responded

We are happy to see that you had a top-notch dealership experience here at BMW of Gwinnett Place. We appreciate you taking the time to leave this review and coming to see us. Please let us know if there is anything else we can help you with in the future.

March 11, 2023

My experience was okay. It could have been better if my salesperson was more helpful. More

by Shawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheryl Mazzeo, Ivan Terzyan, Corey Chapman
Mar 15, 2023 -

BMW of Gwinnett Place responded

Shawn, Thank you for your feedback. In order to learn more about your interactions with our Sales Team, I would like to speak with you directly. Would you please reach out to me with your best method of contact? Best regards, Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

March 09, 2023

Customer service/Sales Rep Emmitt and Funancier Sheryl were nothing short of fantastic! Attention to detail, returned all calls with follow ups and calls after I received my beautiful vehicle !! I love it More

by cameronvalerie08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheryl Mazzeo, Emmitt Green
Mar 09, 2023 -

cameronvalerie08 responded

I returned to my BMW dealership Wednesday March 8, 2023 for a check up-from the moment I entered the office I was greeting by the front staff, Emmitt my salesperson came out to receive me. I also met Marlon Nevada, BMW product Specialist. I was impressed by this young man and his attention to my questions and he guided me on how to use certain features on my beautiful car! He is very professional and detail oriented. What a great office environment! Again, another shout out to my sales rep extraordinaire Emmitt who went above with professional services for me and my guest. I was so awestruck by his kindness. I missed seeing my financier Miss Sherry but I'll be back to this dealership for all of my BMW needs and future leasing!

Mar 10, 2023 -

BMW of Gwinnett Place responded

Cameronvalerie08, thank you for writing about your 5-star experience with our Sales Team. We're thrilled to have provided you with a fantastic buying experience. We thank you for your recommendation and hope you enjoy your new vehicle. Thank you for your business, and we hope to see you again here at BMW of Gwinnett Place. Tomasz Kleps Sales Manager BMW of Gwinnett Place tkleps@penskeautomotive.com

March 08, 2023

Greta place to buy a car … it was so quick and best deal. . great people !!! More

by Gkalaiselvan31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Saunders
Mar 10, 2023 -

BMW of Gwinnett Place responded

Hello, thank you so much for taking the time to leave this outstanding 5-star review of our Sales Department. Congratulations on purchasing your new vehicle. We're happy that our Sales Team here at BMW of Gwinnett Place could assist you so promptly. Feel free to let us know if there is anything else we can do to assist you.

February 04, 2023

Best car buying experience! Patrick and Brian were so professional. The customer service can’t be beat!! Would do business here again in a heartbeat! More

by kmerritt24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hinson, Patrick Berwise
Feb 05, 2023 -

BMW of Gwinnett Place responded

Thank you for your five-star review. We aim to deliver a wonderful experience to all of our valued customers, and we're happy to see that your visit here at BMW of Gwinnett Place was excellent. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

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