Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Gwinnett Place

Duluth, GA

Overview
Reviews
Vehicles
4.8
873 Reviews
Call Dealership (866) 967-9026
View Awards

3264 Commerce Ave

Duluth, GA

30096

Directions

By Type

Showing 873 reviews

March 11, 2023

My experience was okay. It could have been better if my salesperson was more helpful. More

by Shawn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheryl Mazzeo, Ivan Terzyan, Corey Chapman
Report | Print
Mar 15, 2023 -

BMW of Gwinnett Place responded

Shawn, Thank you for your feedback. In order to learn more about your interactions with our Sales Team, I would like to speak with you directly. Would you please reach out to me with your best method of contact? Best regards, Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

March 09, 2023

Customer service/Sales Rep Emmitt and Funancier Sheryl were nothing short of fantastic! Attention to detail, returned all calls with follow ups and calls after I received my beautiful vehicle !! I love it More

by cameronvalerie08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheryl Mazzeo, Emmitt Green
Report | Print
Mar 09, 2023 -

cameronvalerie08 responded

I returned to my BMW dealership Wednesday March 8, 2023 for a check up-from the moment I entered the office I was greeting by the front staff, Emmitt my salesperson came out to receive me. I also met Marlon Nevada, BMW product Specialist. I was impressed by this young man and his attention to my questions and he guided me on how to use certain features on my beautiful car! He is very professional and detail oriented. What a great office environment! Again, another shout out to my sales rep extraordinaire Emmitt who went above with professional services for me and my guest. I was so awestruck by his kindness. I missed seeing my financier Miss Sherry but I'll be back to this dealership for all of my BMW needs and future leasing!

Mar 10, 2023 -

BMW of Gwinnett Place responded

Cameronvalerie08, thank you for writing about your 5-star experience with our Sales Team. We're thrilled to have provided you with a fantastic buying experience. We thank you for your recommendation and hope you enjoy your new vehicle. Thank you for your business, and we hope to see you again here at BMW of Gwinnett Place. Tomasz Kleps Sales Manager BMW of Gwinnett Place tkleps@penskeautomotive.com

March 08, 2023

Greta place to buy a car … it was so quick and best deal. . great people !!! More

by Gkalaiselvan31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Saunders
Report | Print
Mar 10, 2023 -

BMW of Gwinnett Place responded

Hello, thank you so much for taking the time to leave this outstanding 5-star review of our Sales Department. Congratulations on purchasing your new vehicle. We're happy that our Sales Team here at BMW of Gwinnett Place could assist you so promptly. Feel free to let us know if there is anything else we can do to assist you.

February 04, 2023

Best car buying experience! Patrick and Brian were so professional. The customer service can’t be beat!! Would do business here again in a heartbeat! More

by kmerritt24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hinson, Patrick Berwise
Report | Print
Feb 05, 2023 -

BMW of Gwinnett Place responded

Thank you for your five-star review. We aim to deliver a wonderful experience to all of our valued customers, and we're happy to see that your visit here at BMW of Gwinnett Place was excellent. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

January 31, 2023

Kofi was excellent! Patient, courteous & helpful. A real asset to the dealership. Cheryl was great. Professional, helpful & thorough. Together they helped make my drea More

by koolruthie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheryl Mazzeo, Kofi Raji
Report | Print
Jan 31, 2023 -

BMW of Gwinnett Place responded

We are thrilled that you gave BMW of Gwinnett Place a five-star rating and review. It makes us happy to know that we exceeded your expectations and provided a memorable experience. Congratulations on your new vehicle. We value your business and hope to continue serving your automotive needs. Please don't hesitate to let us know if you need any more help, and one of our professional staff members will reach out to you. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

January 31, 2023

BMW Gwinnett was extremely professional, laid back, and communicative. It was an easy experience in which I was treated fairly, and they collaborated with me to find a deal that worked for both of us. No o More

by atlnola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rohan Johnson 5 stars, Evan Hornaday
Report | Print
Feb 01, 2023 -

BMW of Gwinnett Place responded

We're delighted to learn that you had a wonderful experience with us. At BMW of Gwinnett Place, we work hard to ensure that all our customers are satisfied. Our Sales Team is pleased they were able to make this purchasing experience for you an overall positive one. Congratulations on your new vehicle! Please let us know if there's anything else we can do for you. We hope you have a fantastic rest of your day.

January 30, 2023

Almost everything was perfect about the purchasing experience. The only very small problem was that the car I purchased was advertised as having Apple CarPlay and it doesn’t other than that, A+ More

by GHAYES13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baye Lo, Tolli Poff
Report | Print
Jan 31, 2023 -

BMW of Gwinnett Place responded

It is great to learn that you had a wonderful car-buying experience with our Sales Team. Thank you for your business and for your feedback. We really appreciate it here at BMW of Gwinnett Place. Have a wonderful day. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

January 27, 2023

The best car buying experience I ever had. And I have purchased many vehicles. My child didn't even want to leave the dealership! The staff made the experience easy and pleasurable! More

by Sherronnat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Malouf
Report | Print
Jan 27, 2023 -

BMW of Gwinnett Place responded

Our Sales team is thrilled to have provided you with the best car-buying experience you have ever had. Thank you so much for choosing BMW of Gwinnett Place for the purchase of your vehicle. Let us know if we can be of any further assistance.

January 19, 2023

Salesman was very professional, knowledgeable, and friendly. Other staff encountered were also friendly. The showroom was spacious and clean. More

by mlei00
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Ting
Report | Print
Jan 20, 2023 -

BMW of Gwinnett Place responded

Thanks for the great rating and review. Here at BMW of Gwinnett Place, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

January 18, 2023

Friendly staff, great selection. They were gracious in allowing an extended test drive. The Finance team was quick and efficient. A pain-free purchase experience. More

by Beau Payne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas McClean
Report | Print
Jan 19, 2023 -

BMW of Gwinnett Place responded

Beau, thank you for taking the time to leave us a positive review. We are happy to learn that our Sales Team was able to make the overall experience at our dealership quick and stress-free. Stop by and see us anytime at BMW of Gwinnett Place. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

Jan 19, 2023 -

BMW of Gwinnett Place responded

Hello, Beau. Our Sales Team here at BMW of Gwinnett Place greatly appreciates your kind rating and review. We love that you noted you encountered a friendly team and a variety of options during your visit with us. We hope to have the opportunity to work with you again.

1
...
17
18
19
...
88