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BMW of Gwinnett Place

Duluth, GA

4.8
869 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 869 reviews

January 31, 2023

Kofi was excellent! Patient, courteous & helpful. A real asset to the dealership. Cheryl was great. Professional, helpful & thorough. Together they helped make my drea More

by koolruthie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheryl Mazzeo, Kofi Raji
Jan 31, 2023 -

BMW of Gwinnett Place responded

We are thrilled that you gave BMW of Gwinnett Place a five-star rating and review. It makes us happy to know that we exceeded your expectations and provided a memorable experience. Congratulations on your new vehicle. We value your business and hope to continue serving your automotive needs. Please don't hesitate to let us know if you need any more help, and one of our professional staff members will reach out to you. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

January 31, 2023

BMW Gwinnett was extremely professional, laid back, and communicative. It was an easy experience in which I was treated fairly, and they collaborated with me to find a deal that worked for both of us. No o More

by atlnola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rohan Johnson 5 stars, Evan Hornaday
Feb 01, 2023 -

BMW of Gwinnett Place responded

We're delighted to learn that you had a wonderful experience with us. At BMW of Gwinnett Place, we work hard to ensure that all our customers are satisfied. Our Sales Team is pleased they were able to make this purchasing experience for you an overall positive one. Congratulations on your new vehicle! Please let us know if there's anything else we can do for you. We hope you have a fantastic rest of your day.

January 30, 2023

Almost everything was perfect about the purchasing experience. The only very small problem was that the car I purchased was advertised as having Apple CarPlay and it doesn’t other than that, A+ More

by GHAYES13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baye Lo, Tolli Poff
Jan 31, 2023 -

BMW of Gwinnett Place responded

It is great to learn that you had a wonderful car-buying experience with our Sales Team. Thank you for your business and for your feedback. We really appreciate it here at BMW of Gwinnett Place. Have a wonderful day. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

January 27, 2023

The best car buying experience I ever had. And I have purchased many vehicles. My child didn't even want to leave the dealership! The staff made the experience easy and pleasurable! More

by Sherronnat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Malouf
Jan 27, 2023 -

BMW of Gwinnett Place responded

Our Sales team is thrilled to have provided you with the best car-buying experience you have ever had. Thank you so much for choosing BMW of Gwinnett Place for the purchase of your vehicle. Let us know if we can be of any further assistance.

January 19, 2023

Salesman was very professional, knowledgeable, and friendly. Other staff encountered were also friendly. The showroom was spacious and clean. More

by mlei00
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Ting
Jan 20, 2023 -

BMW of Gwinnett Place responded

Thanks for the great rating and review. Here at BMW of Gwinnett Place, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

January 18, 2023

Friendly staff, great selection. They were gracious in allowing an extended test drive. The Finance team was quick and efficient. A pain-free purchase experience. More

by Beau Payne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas McClean
Jan 19, 2023 -

BMW of Gwinnett Place responded

Beau, thank you for taking the time to leave us a positive review. We are happy to learn that our Sales Team was able to make the overall experience at our dealership quick and stress-free. Stop by and see us anytime at BMW of Gwinnett Place. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

Jan 19, 2023 -

BMW of Gwinnett Place responded

Hello, Beau. Our Sales Team here at BMW of Gwinnett Place greatly appreciates your kind rating and review. We love that you noted you encountered a friendly team and a variety of options during your visit with us. We hope to have the opportunity to work with you again.

January 15, 2023

Martin the sales persons, Alex Enakhifo Finance Manager and our sales support genius were so kind, knowledgeable and easy to deal with. The total experience was just extraordinary. Just love my new BM More

by Jbransc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Enakhifo, Martin Edetanlen
Jan 17, 2023 -

BMW of Gwinnett Place responded

Thank you so much for taking the time to leave us this 5-star review. We are happy to learn that our Sales Team was able to help you find a great BMW X5 and was able to make the overall experience extraordinary. If you ever need help with your X5, feel free to give us a call here at BMW of Gwinnett Place. Tomasz Kleps Sales Manager BMW of Gwinnett Place tkleps@penskeautomotive.com

January 13, 2023

Quick to respond for info about available cars. Honest and helpful good service center also More

by None
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy,, Tolli Poff
Jan 16, 2023 -

BMW of Gwinnett Place responded

Hello. All of us here at BMW of Gwinnett Place are ecstatic to receive your 5-Star review, and your positive feedback. Please always feel free to reach out to us if we can be of any further assistance. Have a marvelous day.

January 13, 2023

Perfect Customer Service. The Sales Agent (Kofi Raji) made us feel very welcome. We bought two cars on the same night, and we were very happy with the effort they made to gi More

by Rasfay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kofi Raji
Jan 16, 2023 -

BMW of Gwinnett Place responded

We're so pleased to receive your perfect rating and learn that you had a wonderful visit working with the BMW of Gwinnett Place Team, Rasfay. If you need anything down the road, please let us know. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

January 12, 2023

Everyone was polite and helpful. I never felt any high pressure sales and they gave straightforward answers. They gave good communications and followed up with any open issues, even More

by Andy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex - 5 stars, David Vlaun
Jan 13, 2023 -

BMW of Gwinnett Place responded

Congrats Andy! We are thrilled to see that our BMW of Gwinnett Place Sales Team provided you with a polite and helpful experience. Thank you for your kind words and please come back to see us soon.

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