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BMW of Gwinnett Place

Duluth, GA

4.8
869 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 869 reviews

November 05, 2022

My salesman, Andrew Natili is one of a kind. He made the experience so pleasant that I completely abandoned Porsche and bought TWO new BMW’s from BMW of Gwinnett (23 X5 for my wife and 23 M3 Co More

by Porsche97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Natili
Nov 08, 2022 -

BMW of Gwinnett Place responded

It is a great pleasure to learn of your contact with our Sales Team here at BMW of Gwinnett Place. Our staff takes pride in building great trust with our customers with honesty and transparency. We are happy to know that our integrity has earned your trust and friendship. Thank you for this kind review and for your business. Should you need us for anything, we are always available for you. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

November 02, 2022

Very clean dealership and everyone that helped with the process was very nice and knowledgeable.! More

by annetteg82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Williamson, Sheryl Mazzeo
Nov 06, 2022 -

BMW of Gwinnett Place responded

Thank you for taking the time out of your day to give us this excellent feedback. It is always our pleasure to provide a clean dealership, helpful care, and knowledgeable interactions to our valued customers. Come back and see us again here at BMW of Gwinnett Place.

November 02, 2022

Great, smooth sales experience. Good communication. Didn't force any upsells or aftermarket charges. Friendly and professional staff. More

by Brad M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheryl Mazzeo, Mike Miller
Nov 05, 2022 -

BMW of Gwinnett Place responded

Hi Brad. Thank you for this awesome 5-star review. Here at BMW of Gwinnett Place, we are delighted to know that your experience was great. Our Sales Team takes pride in providing smooth, transparent, and hassle-free transactions for our customers. Don't hesitate to contact us if you need anything, we are happy to serve you.

November 01, 2022

My sales person, Andrew was awesome in addition to the rest of the staff! The buying process was easy and very efficient. Pricing was as marked on the window sticker with no add ins like so many other dea More

by Dave, Canton, GA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew G. , Stephanie Frink
Nov 03, 2022 -

BMW of Gwinnett Place responded

Hello Dave,, it brings us joy that you were able to trade in your 7-month BMW for a great price and you were able to purchase a new one. Our Sales Team is all about being efficient when it comes to our customers and their car-buying experience. Thank you for making BMW of Gwinnett Place your go-to dealer, and we appreciate your recommendation.

October 31, 2022

Mind blowing experience from Sterling, Marlon and the Finance Manager .. the professionality was awesome .. everyone was patient and helped me to understand the process smoothly .. thx again guys 🙏🙌🏽� More

by Shellee372
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Saunders
Nov 03, 2022 -

BMW of Gwinnett Place responded

Hello! Thank you for taking the time out of your day to leave us a review. We are so happy to learn that our professional and patient Sales and Finance Teams provided you with an amazing experience. Our team here at BMW of Gwinnett Place always works hard to ensure our customers feel comfortable and confident. We are here for any of your future automotive needs!

October 31, 2022

Just purchased my BMW yesterday and the experience with this dealership in the purchase process was wonderful. Lots of thanks to my service advisor Emmitt Green you walked me through what was a very new ex More

by Melburn57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sarchet, Sheryl Mazzeo, Emmitt Green
Nov 03, 2022 -

BMW of Gwinnett Place responded

We are so glad you purchased a BMW with us here at BMW of Gwinnett Place. Our team is delighted you had a wonderful purchase experience. Thank you so much for visiting and allowing us to serve you.

October 27, 2022

Everyone was great and went out of their way to help me. Great place to buy. More

by ladyt0209
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McClean, Sheryl Mazzeo
Oct 29, 2022 -

BMW of Gwinnett Place responded

Hello, thank you for stopping by BMW of Gwinnett Place to check out our selection of products. We are happy to see that our Sales Team was professional and attentive during your visit. Please feel free to come back and see us anytime.

October 26, 2022

Ivan was very helpful and knowledgeable about the car I purchased. He did not pressure me at all and made the buying process easy. More

by Missyb561
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Terzyan
Oct 28, 2022 -

BMW of Gwinnett Place responded

Hi Missy. We would like to take the time to thank you for your positive 5-star review. Nothing pleases us more here at BMW of Gwinnett Place than reading how much you enjoyed a pressure-free car-buying experience working with our helpful and knowledgeable Sales Team. Congratulations on the purchase of your new car. We are always here for you. Don't hesitate to reach out to us in the future.

October 24, 2022

Kola was a great help in my decision to get this X5 from the scheduling to the test drive, it was an all great experience More

by kwkmat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kola Talabi, Sheryl Mazzeo
Oct 26, 2022 -

BMW of Gwinnett Place responded

Hello! We thank you for choosing BMW of Gwinnett Place. Our Team appreciates you and the time you spent with us. We hope you're enjoying your new X5. Have a wonderful day.

October 21, 2022

Service department outstanding syed and rashard were great very professional and informative I not only got great service I purchased another vehicle Ann’s they were great also derrell my sales guy was More

by andrewilliams19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Burton sales and syed in service
Oct 23, 2022 -

BMW of Gwinnett Place responded

Andre, it is our pleasure to provide you with a great experience. Being great very professional and informative sums up our team! We at BMW of Gwinnett Place hope you enjoy your new purchase, and we appreciate you for giving us a 5-star review.

Oct 24, 2022 -

andrewilliams19 responded

All in all my experience was great again Thanks my BMW team

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