BMW of Gwinnett Place

Positive experience. Friendly and professional on emails, texts and phone calls. I arrived from out of state, and they sent me an Uber to the Airport. They made the whole Friendly and professional on emails, texts and phone calls. I arrived from out of state, and they sent me an Uber to the Airport. They made the whole process as fast and as painless as possible. Very nice. More

George war my salesman. He was very professional and knowledgeable. I had many questions, all of which he was able to answer. He was very professional and knowledgeable. I had many questions, all of which he was able to answer. More

We bought 2 cars from this dealership past 2 years a 2022 X7 and a 2021 X5 however the sales team was good and we were happy with the SUV's we took one for service last week to see if the damage was covered X7 and a 2021 X5 however the sales team was good and we were happy with the SUV's we took one for service last week to see if the damage was covered by the warranty but instead of letting us know it has a fiscal damage and it won't be covered they have decided to charge us $430 total money hungry management. 1- we spoke to the service person (vanesa romero) and she was no help for us but however declined to provide us with our warranty docs and said it was confidential. So we asked to spoke to the manager. 2- we went to the manager'e office ( Sayed faem and Patrick crisafulli ) both have no business to be in customer service or even close to being nice so rude money hungry don't care about you all they care about is how they gonna make as much money. After almost 30 of them trying to poke me and make me say something I never did I decided to pay and leave and they didn't care if I would go to court or not. I advise anyone to go somewhere else where they will be treated fairly I will never be returning to buy or service my cars there again More

I had an extremely positive sales experience during the sales transaction of my X3 BMW SUV. The salesman and others involved in my transaction were great. I strongly recommend Gwinnett BMW as the bes sales transaction of my X3 BMW SUV. The salesman and others involved in my transaction were great. I strongly recommend Gwinnett BMW as the best BMW dealership in GA, for a positive experience with their sales as well as their service departments. More

I m very happy with the excellent service and experience I had by BMW of Gwinnett place and by the employee Sterling I had by BMW of Gwinnett place and by the employee Sterling More

It was a amazing experience everybody was good and explain to me any doub that had about the car. explain to me any doub that had about the car. More

I worked with Emmitt Green to purchase my first BMW and had such a great experience from beginning to end. Emmitt was very welcoming and also patient with my many questions and sometimes indecisiveness. I had such a great experience from beginning to end. Emmitt was very welcoming and also patient with my many questions and sometimes indecisiveness. I feel so knowledgeable on the BMW brand after working with Emmitt. He is very observant to understand your needs and is naturally a people person who makes sure you are comfortable before making your purchase. He is always available and if not, he doesn’t take long to get back in touch. With my hectic schedule, that was highly appreciated. The entire process was seamless. I’m so happy with my purchase! Thanks again, Emmitt! More

Darrell Burton provided amazing customer service. He was very thorough and responsive. Please give him a raise! He was very thorough and responsive. Please give him a raise! More

The purchase and delivery of my vehicle was smooth and seamless. I had a great experience with Adrian and Tanzir. Awesome customer service! seamless. I had a great experience with Adrian and Tanzir. Awesome customer service! More

Jumiceal was awesome to work with. He is a great sales consultant! He answered all my questions and was very patient He is a great sales consultant! He answered all my questions and was very patient More