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BMW of Gwinnett Place

Duluth, GA

4.8
873 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 873 reviews

March 23, 2022

Quality experience. Sales and technical staff are experienced, know their products and treat customers with personal attention. More

by Surowiec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Avila
Mar 24, 2022 -

BMW of Gwinnett Place responded

Hello, Thanks for sharing the details of your quality experience. At BMW of Gwinnett Place, we appreciate your business and we look forward to working together in the future.

March 21, 2022

I've purchased 4 cars with BMW of Gwinett Place. Every experience has been great, the maintenance crew has always done an excelent job. They do go above and beyond to make sure you are taken care of More

by Fran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pico
Mar 21, 2022 -

BMW of Gwinnett Place responded

Hi Fran, We appreciate your kind words and return business. Thank you for choosing BMW of Gwinnett Place and please know that we are always here should you need us.

March 10, 2022

Very friendly sales consultant, answered all our questions. The only negative is he might have been a little too aggressive. More

by nkmconsultant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Folajimi IIori, Sheryl Mazzeo
Mar 11, 2022 -

BMW of Gwinnett Place responded

Hello, Thank you for sharing your review. If there is anything else you would like to discuss regarding your recent service experience, please feel free to reach out to me. I look forward to connecting with you. Thank you, Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

March 09, 2022

Promises made Promises kept! My sales person George and the finance representative were solid and professional! I love my new car! More

by gjtsimpson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Johnson
Mar 09, 2022 -

BMW of Gwinnett Place responded

Thank you for your positive feedback! Our Sales Team at BMW of Gwinnett Place always strives to provide quality and professional service and support throughout the car-buying process. Glad you love your new car, so please don't hesitate to reach out to BMW of Gwinnett Place for any future BMW needs.

March 05, 2022

I worked with Tony Lee and John Furlow they made sure i knew all of my options to protect my new BMW. They were friendly and very professional. I definitely recommend them both. More

by Barbara H Thornton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Furlow , Tony Lee
Mar 06, 2022 -

BMW of Gwinnett Place responded

Barbara, we are so pleased to read that our team took great care of you here at BMW of Gwinnett Place. We strive to provide our customers with the best service possible. We value your business.

March 05, 2022

They are taking care of what they promise to me. I am satisfied with that. Will Pinckney is a very sales representative. Between my wife and I, we bought three cars from him. I recommend him to anyo More

by Jsobers13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Pinckney
Mar 05, 2022 -

BMW of Gwinnett Place responded

Hi there, Thank you for your positive review. We appreciate your recommendation and we are thrilled you have had professional and helpful experiences with our team. We are looking forward to welcoming you again here at BMW of Gwinnett Place.

March 04, 2022

The salesman were very helpful and not pushy. They were all very busy helping customers while we were at the dealership and I saw nothing but professionalism and courteousness from all of them. G More

by Joe Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gennaro Russo,Will Pinckney
Mar 04, 2022 -

BMW of Gwinnett Place responded

We appreciate your pleasant feedback and we are pleased that your visit went well. We appreciate you here at BMW of Gwinnett Place.

March 03, 2022

I had a rather not so great experience the previous day at a local BMW dealership and this one was like a cruise. Great dealer that took the time to listen. Also the finance representative was amazing. I d More

by dprater26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Malouf, Tomasz Kleps, Joshua Munir
Mar 03, 2022 -

BMW of Gwinnett Place responded

Hello, We are happy that our team was amazing and we hope that you are enjoying your purchase. Thank you for choosing BMW of Gwinnett Place and we hope to continue to assist with all of your future automotive needs.

Mar 03, 2022 -

dprater26 responded

I'm more than happy with this entire experience...

Mar 10, 2022 -

dprater26 responded

Things aren't exactly going as well as expected. I'm still without my purchase and currently driving a Honda Accord. No intent to trash Honda but I'm not paying for a Honda and that's all I meant by the statement . Things were promised by my dealer weren't met. I haven't asked for anything more than what was agreed on upon signing. Instead I've received snark comments that I wouldn't expect from BMW. A great experience gone wrong...

February 28, 2022

The staff was very knowledgeable and professional. They listened to our expectations and made sure to meet and exceed our desires. I highly recommend this dealership to any future buyers. More

by Hurricane601
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Hornaday
Feb 28, 2022 -

BMW of Gwinnett Place responded

We are so pleased to learn that our team took wonderful care of you here at BMW of Gwinnett Place. We always take the best care of our customers. We value your business.

February 24, 2022

My X3 purchase was amazing. Evan our salesperson was extremely knowledgeable and responsive. The whole process exceeded our expectations. Shah in finance was also helpful and ef More

by Lhutch72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Hornaday
Feb 25, 2022 -

BMW of Gwinnett Place responded

Hi, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you get into a perfect BMW X3 and were able to make your overall experience at our dealership amazing. If you ever need help with your new BMW X3, feel free to give us a call at BMW X3, feel free to give us a call at BMW of Gwinnett Place.

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