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BMW of Gwinnett Place

Duluth, GA

4.8
868 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 869 reviews

November 26, 2021

Always great service. My service advisor Jennifer is always helpful, up front and honest with my vehicle. More

by cphil3659
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Costa
Nov 29, 2021 -

BMW of Gwinnett Place responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Jennifer. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

November 24, 2021

Evan Hornaday did a great job listening to what I needed and helping me find it. The process dealing with financing was also an excellent experience. More

by Michael R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Hornaday
Nov 24, 2021 -

BMW of Gwinnett Place responded

Thank you for sharing your feedback, Michael. Your satisfaction means everything to us, so we are pleased to hear that your purchase experience was great. We always try to ensure to be attentive to our customers and provide the best service we can offer. Thank you for choosing BMW of Gwinnett Place.

Nov 26, 2021 -

BMW of Gwinnett Place responded

Thank you for sharing your feedback, Michael. Your satisfaction means everything to us, so we are pleased to hear that your purchase experience was great. We always try to ensure to be attentive to our customers and provide the best service we can offer. Thank you for choosing BMW of Gwinnett Place.

Nov 27, 2021 -

BMW of Gwinnett Place responded

Thank you for sharing your feedback, Michael. Your satisfaction means everything to us, so we are pleased to hear that your purchase experience was great. We always try to ensure to be attentive to our customers and provide the best service we can offer. Thank you for choosing BMW of Gwinnett Place.

Nov 28, 2021 -

BMW of Gwinnett Place responded

Thank you for sharing your feedback, Michael. Your satisfaction means everything to us, so we are pleased to hear that your purchase experience was great. We always try to ensure to be attentive to our customers and provide the best service we can offer. Thank you for choosing BMW of Gwinnett Place.

November 22, 2021

My wife and I worked with Emmitt Green, and let me tell you he was very patient and more accommodating than I ever experienced at any other dealer. He not only spent most of his day exploring our options, More

by justin.jones3891
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmitt Green
Nov 22, 2021 -

BMW of Gwinnett Place responded

Thank you for sharing your wonderful review of us here at BMW of Gwinnett Place. We are so pleased to read that our Sales Team went above and beyond for you. Justin, we truly appreciate your kind words and business here.

November 12, 2021

I very rarely provide reviews, but if I am able to save someone from the stress and aggravation this is necessary! Long story short, my credit was pulled for a 4 series coupe, I provided a deposit, and giv More

by wjenkins1212
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joshua Munir, Joshua Munir
Nov 13, 2021 -

BMW of Gwinnett Place responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about the 4 Series Coupe you were interested in, the deposit you provided, and the sales experience you received. Would you mind emailing your preferred contact information to me at cchapman@penskeautomotive.com? I look forward to speaking with you. Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

November 10, 2021

Mrs. Sheryl and Mr. Baye Lo provided us with amazing customer service. Mr. Baye presented us with different buying and financing options to help us decide one that fit our needs. He was very knowledgeab More

by Sirmantha C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baye Lo, Sheryl Mazzeo
Nov 11, 2021 -

BMW of Gwinnett Place responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!

November 09, 2021

Excellent customer service from my salesman and the financial department. Would definitely recommend to everyone! More

by W_faith22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Furlow, Ivan Terzyan
Nov 11, 2021 -

BMW of Gwinnett Place responded

We are so very pleased to learn that your experience went well and our Sales Team provided you with excellent customer service. We appreciate you and thank you for doing business with BMW of Gwinnett Place.

November 04, 2021

My experience was great. The service was good, my demands were met and my sales agent always deliver. More

by Susanbrash36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Edetanlen
Nov 05, 2021 -

BMW of Gwinnett Place responded

Hi Susan, Thank you for your positive review. We are thrilled you had a great, helpful and professional experience with our team. Thank you for choosing BMW of Gwinnett Place and we are looking forward to your next visit.

October 25, 2021

We love our new 2022 BMW X5. Our salesman Emmitt Green was very professional and listen to our needs and worked to make sure we left the dealership with a new X5. His excellent customer service, kindness, More

by Ernest and Alisha Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Enakhifo, Emmitt Green
Oct 25, 2021 -

BMW of Gwinnett Place responded

BMW of Gwinnett Place appreciates the 5-stars and feedback. The team is glad your experience was professional. We look forward to future visits. Safe travels in your 2022 BMW X5!

October 23, 2021

Amazing experience. They made car buying a smooth process and handled everything professionally and patiently. More

by A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Freyre, Joshua Munir
Oct 24, 2021 -

BMW of Gwinnett Place responded

We really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 19, 2021

Martin Edetanlen is asset to BMW. No pressure he guided me perfectly and ensured my experience was smooth and easy. I will recommend this dealership and ask for the same person. Other places will try to fo More

by Anne4eve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Edetanlen
Oct 19, 2021 -

BMW of Gwinnett Place responded

Hi Anne, thank you for taking the time to write a positive review! We're glad to hear Martin was able to help you find a great BMW and was able to make your overall experience at our dealership smooth and easy. If you ever need help with your new BMW, feel free to give us a call at BMW of Gwinnett Place.

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