
BMW of Gwinnett Place
Duluth, GA
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As you can see by my rating, the service was great. I was able to leave with the car I wanted AND at a great price. Emmitt Green was my sales rep and he went above and beyond to make sure I left here satisfi able to leave with the car I wanted AND at a great price. Emmitt Green was my sales rep and he went above and beyond to make sure I left here satisfied and that I did! Definitely will be coming back here years down the road for more cars to add to my garage. Left with a 2021 BMW More
It did take several hours to make the deal and leave the dealership, but everyone was very helpful, answered questions, friendly, and respectful. dealership, but everyone was very helpful, answered questions, friendly, and respectful. More
The dealership was very organized and a wonderful experience! The customer service was on point from the moment you walked in and through out your whole time there! experience! The customer service was on point from the moment you walked in and through out your whole time there! More
I love my 2022 BMW X3. My purchase was absolutely hassle free. Working with salesman Emmitt Green was absolutely amazing. His excellent customer service, kindness, and knowledge made me trust the process. free. Working with salesman Emmitt Green was absolutely amazing. His excellent customer service, kindness, and knowledge made me trust the process. Emmitt stayed on top of things! He knew the assignment and delivered! I would recommend anyone to go see Emmitt for your new car purchase! Job well done!!!!!!!!!!!!! More
Yesterday I purchased my first ever BMW... I must be brutally honest there was a "little mishap" on the management end where my vehicle of choice was sold to another customer after I signed the agreemen brutally honest there was a "little mishap" on the management end where my vehicle of choice was sold to another customer after I signed the agreement, I was extremely upset. however, the team at BMW (Emmitt Green, Jin, and Brian) were absolutely absolutely amazing!! Emmitt is an amazing sales person, very approachable, knowledgeable and have his customers best interest at heart. He went above and beyond for my husband and I today he was able to locate the Exact same vehicle I wanted and had it delivered within hours hassle free. Emmitt made us feel as if we were apart of the BMW family from the second he greeted us at the door. My experience at BMW Gwinnett has been like no other (ever), the hospitality, the friendliness, the expertise, the patience, the cleanness.. Overall I rate my entire experience a 9.5 /10, even after the "mishap " BMW is definitely #1 for customers satisfaction on my list. I will absolutely continue my business here at BMW gwinnett without hesitation. Thanks Emmit for going above and beyond! BMW is lucky to have such a honest, professional, effective and efficient worker as you on their team! More
Customer service was impeccable with all persons encountered. Facility was very clean and comfortable, I will definitely recommend it to others encountered. Facility was very clean and comfortable, I will definitely recommend it to others More
The sales people are warm and sincere, and the loan officers are friendly and experienced. They are very quick in looking at a car, buying a car and applying for a loan. This is the most pleasant car b officers are friendly and experienced. They are very quick in looking at a car, buying a car and applying for a loan. This is the most pleasant car buying experience FOR me, and I think I will introduce friends to buy A BMW in the future More