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BMW of Gwinnett Place

Duluth, GA

4.8
868 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 868 reviews

September 14, 2021

They were on time, the service rep Rosemary O. Was the best! She knew what needed to be done and she was very professional. All the people at United was great, I love them because I was treated very well. More

by Thajauna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosemary Owolabi
Sep 15, 2021 -

BMW of Gwinnett Place responded

Hi there, Your satisfaction means everything to us, so we are delighted to hear of your recent experience with our Service Department. Thank you for choosing BMW of Gwinnett Place and please know that you are always welcome here.

September 08, 2021

Fantastic services from sales and finance and management. Did a great job making the experience pleasant. Was in and out in timely manner and will recommend to others. More

by S.M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chong, Patrick Berwise
Sep 08, 2021 -

BMW of Gwinnett Place responded

Thank you for the outstanding review! We are so happy to see that you found the entire BMW of Gwinnett Place team to be so outstanding. Your recommendation is truly appreciated. Congratulations on your purchase; we hope to work with you again in the future.

September 07, 2021

It was an amazing experience!! Will, Cheryl and John made the process easy like Sunday Morning!! Will has a customer for life!! Go see Will! More

by Minshields
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Pickney, John Furlow both 5 stars, Sheryl Mazzeo
Sep 08, 2021 -

BMW of Gwinnett Place responded

Hi there, Thank you for sharing the details of your amazing experience. It is great to know that our team provided you an easy process. Thank you for choosing BMW of Gwinnett Place and please know that you are always welcome here.

August 30, 2021

He did his thing got me in and out great person and was very happy when I pull off with my car thanks again for taking care of me More

by Jross72684
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Happy you took care of me keep up the great work , Sterling Saunders
Aug 30, 2021 -

BMW of Gwinnett Place responded

Hi there, It is great to know that our Sales Department took care of you and were able to assist you into your vehicle. We hope that you enjoy your purchase and thank you for choosing BMW of Gwinnett Place.

August 24, 2021

Just purchased my 640i GT - many thanks to the team for a memorable experience, especially Joe Pico who was excellent ! A great place to buy a car with no pressure. More

by Anthony Palin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pico
Aug 24, 2021 -

BMW of Gwinnett Place responded

Anthony, thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us at {loc}, and we hope that you will continue to visit us! Enjoy your BMW!

August 23, 2021

I live in Decatur but I drove all the way up to BMW Gwinnett to see Tony Malof . He was my online sale agent that helped me find a great car that I was looking for. He is not only super friendly and pe More

by Tran_ga525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Malof
Aug 24, 2021 -

BMW of Gwinnett Place responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, personable, helpful Sales experience with our Team here at BMW of Gwinnett Place. We hope you enjoy your new purchase and we appreciate your recommendation. We are looking forward to your next visit with us for any of your future automotive needs.

August 12, 2021

In July 2021 I was driving through Atlanta on a cross-country trip and a message appeared that said my battery was not charging. Fortunately this dealership was right there, so I pulled in to the More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Service
Aug 12, 2021 -

BMW of Gwinnett Place responded

Hi, Brad! BMW of Gwinnett Place thanks you for the positive star rating and feedback. The team is glad your quick issue was resolved quick and efficiently. We look forward to future visits.

August 09, 2021

water under the bridge. Honestly, I had experienced water under the bridge. Honestly, I had experienced worst service yesterday, but BMW of Gwinnett service center followed me up today, and they tried More

by Jake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomasz Kleps
Aug 10, 2021 -

BMW of Gwinnett Place responded

Jake, I would like to learn more about any communication or services that did not meet your expectations. We pride ourselves on the high-quality standards we maintain here at BMW of Gwinnett Place and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me at cchapman@penskeautomotive.com? Thank you, Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

August 09, 2021

Joe Pico was my salesman. He did a fantastic job in locating just the vehicle I was looking for even with very, very low inventory industry and brand wide. He was a pleasure to work with, he took very More

by dorothy.kohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pico
Aug 10, 2021 -

BMW of Gwinnett Place responded

Hi Dorothy, Thank you for telling us about your pleasurable experience. We are happy that our team helped you to get exactly what you wanted. Enjoy your purchase and thank you for choosing BMW of Gwinnett Place. Know that we are always here should you need us.

August 07, 2021

My Client Advisor sold me a BMW X3 and he was awesome! He diligently sought the perfect vehicle to satisfy my requirements. He ensured that the vehicle was cleaned before delivering it to me. I even received More

by nmcoleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmitt Green
Aug 07, 2021 -

BMW of Gwinnett Place responded

Congratulations on your brand new BMW X3 and happy birthday. Thank you for your choice of BMW of Gwinnett Place.

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