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BMW of Gwinnett Place

Duluth, GA

4.8
869 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 869 reviews

August 07, 2021

My Client Advisor sold me a BMW X3 and he was awesome! He diligently sought the perfect vehicle to satisfy my requirements. He ensured that the vehicle was cleaned before delivering it to me. I even received More

by nmcoleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmitt Green
Aug 07, 2021 -

BMW of Gwinnett Place responded

Congratulations on your brand new BMW X3 and happy birthday. Thank you for your choice of BMW of Gwinnett Place.

August 06, 2021

Rosemary gave fantastic customer service for to me at BMWofGwinnet. More

by Linwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosemary & Alex, Bobby Smith
Aug 06, 2021 -

BMW of Gwinnett Place responded

Thank you for the amazing review! We are appreciative of your kind words and we welcome you back to BMW of Gwinnett Place at any time.

August 03, 2021

Great costumer service and friendly staff. This was my second BMW purchase from Gwinnett will recommend to family and friends. Thanks again for finding my beautiful 740i i am on ☁️ 9. More

by JFant29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Berwise
Aug 04, 2021 -

BMW of Gwinnett Place responded

Hi there, Thank you for telling us about your recent experience. It is wonderful to know that our team provided you great customer service whilst being friendly. Enjoy your BMW 740i and we appreciate your return business as well as your recommendation. Thank you for choosing BMW of Gwinnett Place and we look forward to working with you in the future.

August 02, 2021

Courteous salesman who is very knowledgeable about the car’s systems and most helpful in finance availability.. More

by jimmie.adams36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Freyre
Aug 03, 2021 -

BMW of Gwinnett Place responded

Thank you for this great review, Jimmie! Congratulations on your new ride! Please do not hesitate to reach out to us when we can work with you down the road at BMW of Gwinnett Place.

August 01, 2021

I have been with the dealership for over 30 years. They have gotten better with time. The people are always welcoming, knowledgeable, and ready to help you with a new purchase, service, or advise. More

by rtc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice Nation, service adviser
Aug 03, 2021 -

BMW of Gwinnett Place responded

Hi there, Thank you for your exceptional review. We are thrilled you have continually experienced customer driven, professional experiences with our team here at BMW of Gwinnett Place. We appreciate your loyalty and kind words and are looking forward to your next visit.

July 29, 2021

Worst car buying experience ever. They don't care after day sold a car. They ignore my phone, text and email. Later I found out they were all lying so I have to go and talk to general manager to solve prob More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rohan Johnson John D Furlow III, Tony Lee
Aug 03, 2021 -

BMW of Gwinnett Place responded

Jay, Please know that I take your feedback seriously, and I would like to discuss your concerns regarding your purchase. Please send me an email at cchapman@penskeautomotive.com with your preferred contact information to discuss this further. Thank you, Corey Chapman Manager BMW of Gwinnett Place cchapman@penskeautomotive.com

July 27, 2021

Joshua Munir was my Salesperson and he is BEST. I had a bad experience with Nally BMW and came to BMW of Gwinnett Place and they were wonderful. My the numbers work, got the car I wanted. Please go see Jo More

by DENISE
Recommend Dealer
Yes
Employees Worked With
Sonny Baik, Joshua Munir
Jul 27, 2021 -

DENISE responded

I just want to say Thank You. I had a horrible experience at Nally BMW in Decatur came to Gwinnett BMW and they went above and beyond what I expected.

July 27, 2021

We highly recommend Emmitt. From introductions through the entire purchase process, he was clear, honest, and fun. We had not intended to purchase when we came in and, with the deal and the good relation More

by lhayden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmitt Green
Jul 28, 2021 -

BMW of Gwinnett Place responded

BMW of Gwinnett Place thanks you for the positive star rating and for sharing your experience. The team is glad your visit was honest and respectful. We look forward to seeing you again. Safe travels in your new BMW X1!

July 23, 2021

Great experience! From the point i hit submit to the point I drove my 2021 BMWZ4 off the lot, things could not have been better! More

by Jroberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vlaun
Jul 27, 2021 -

BMW of Gwinnett Place responded

That's wonderful to learn! We strive to provide consummate service to each of our valued customers and we are pleased to see we have succeeded. Thank you for choosing BMW of Gwinnett Place and congratulations on your new BMW Z4!

July 22, 2021

First I would like to thank the salesperson . Sterling Saunders. you helped us from beginning to end, in my experience was wonderful. I am loving my BMW X3 thank you so much I would totally recommend ever More

by enolawilliams23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Baik, Ryan Light, Sterling Saunders
Jul 22, 2021 -

enolawilliams23 responded

Thanks to BMW and there amazing team. And let’s not forget the best sales person I’ve ever had ( Sterling Saunders) I am now the proud owner of a BMW X.3 baby💃🏽 My process was amazing. Everything was explained from beginning to end!!! And I must mention the wait time was not long at all. BMW has a great team working together. To give you exactly what you’re looking for and a vehicle!! So if Anyone is looking for a reliable vehicle please stop by. BMW of Gwinnett trust me you won’t be disappointed. I’m not 2021 YES!!!

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