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BMW of Gwinnett Place

Duluth, GA

4.8
877 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 877 reviews

March 25, 2021

Have been dealing with Greg Hall for many years for service for my BMW. Greg is reason I purchased my second BMW. A+ customer service More

by freddlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hall and young lady in loaner department very professional, caring and efficient
Mar 26, 2021 -

BMW of Gwinnett Place responded

Hi, freddlaw! We're so glad our Sales Team keeps leaving a great impression on you! It means we're going above and beyond to make you happy! Of course, we plan to share your feedback about pricing with Management. Thanks for letting us know where we can do better. Enjoy your new BMW!

March 23, 2021

We bought our X5 here and we had a great experience from beginning to end! Our salesperson Cal was very professional and helped us find the perfect car for us! More

by Simone and Jon Ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Vlaun
Mar 24, 2021 -

BMW of Gwinnett Place responded

We are delighted to know that you had a good experience with our Sales Department, especially Cal. We value your business at BMW of Gwinnett Place, and we hope that you will continue to visit us! Enjoy your X5!

March 21, 2021

Great experience at this location.. my advisor Delorian is awesome, he's professional, polite and attentive to customer's needs. Thank you to everyone that I came in contact with.. More

by Markus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delorian Mates
Mar 22, 2021 -

BMW of Gwinnett Place responded

Thank you for the excellent review, Marcus! We will be sure to let Delorian know how happy you are with his outstanding service. If BMW of Gwinnett Place can do anything else for you, please be sure to let us know.

March 16, 2021

Toni (Sung Park​) is a great adviser. He’s very polite and professional. He knows what he does and always thinks about customers’ needs before they think about it. More

by Sean
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sung Park
Mar 18, 2021 -

BMW of Gwinnett Place responded

Sean, Thank you for taking the time to write a review and mentioning Toni! We are thrilled to hear you enjoyed working with him; we will be sure to pass along your kind comments. We hope to see you back at BMW of Gwinnett Place!

March 16, 2021

Excellent service! Greg is an outstanding representative of the dealership and excellent for us as car owners. Jim Madigan is excellent. Tolli Poff is great to work with too . More

by Donmuscolino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Madigan, Tolli Poff, Bobby Smith
Mar 18, 2021 -

BMW of Gwinnett Place responded

Don, thank you for taking the time to share your excellent experience with Greg, Jim, and Tolli! We greatly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future at BMW of Gwinnett Place.

Mar 18, 2021 -

Donmuscolino responded

They are all excellent people! Tolli has been in my wallet for 20 yrs selling me cars😂

March 12, 2021

Greg is service was very polite and very informative. He keep me updated and was great at check in. He made it easy at pick up also. More

by Patrick.Ledford14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg hall 5 stars
Mar 13, 2021 -

BMW of Gwinnett Place responded

Thank you for visiting BMW of Gwinnett Place, Patrick. We will be sure to thank Greg for providing you with excellent service. We look forward to working with you again.

March 09, 2021

Service was fast and friendly. Given the crowd of people, I appreciated being offered to wait in the dealer showrooms lounge. There is much more space there. More

by MYoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana Gillman
Mar 10, 2021 -

BMW of Gwinnett Place responded

Thank you for taking the time to share your positive service experience at BMW of Gwinnett Place. We appreciate your feedback and look forward to the next time we can help you out.

March 09, 2021

Jennifer Costa was very pleasant and got me in and out with no problem. I appreciate the way she listened and tended to what I needed More

by Ojpeavy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Costa
Mar 11, 2021 -

BMW of Gwinnett Place responded

We are pleased to hear you had such a positive experience with us, BMW of Gwinnett Place! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!

March 07, 2021

Thank you for your service and your staff were very nice and professional specially Syed Faem my advisor and I will recommend your dealer to all my family and friends. More

by sayedhusseini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Syed Faem
Mar 08, 2021 -

BMW of Gwinnett Place responded

Hi there, thank you for the great review! We're thrilled to hear Syed has given you five-star service. We truly appreciate your business and hope to see you again.

March 06, 2021

I have two BMWs and both purchased and doing services at BMW of Gwinnett Place. I am very happy with Annie Nation in their service department. She is very kind lady and trying to help me to save money. I am More

by 1192427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Nation
Mar 08, 2021 -

BMW of Gwinnett Place responded

Thank you for the five stars! We appreciate you taking the time to mention Annie from our Service Department! We are glad to hear that you were pleased with the services provided to get your vehicle back on the road. We hope to see you back at BMW of Gwinnett Place!

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