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BMW of Gwinnett Place

Duluth, GA

4.8
869 Reviews

3264 Commerce Ave

Duluth, GA

30096

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Showing 869 reviews

January 09, 2021

BMW of Gwinnett is Courteous, professional and engaging to ensure their clients have a great experience. Thank you Jennifer Costa for your attentiveness and ensuring that quality and timely work was done! More

by Bemmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Costa
Jan 10, 2021 -

BMW of Gwinnett Place responded

Bemmer, we appreciate you taking the time to write a courteous service experience with Jennifer! We're glad to hear you're satisfied with your repairs! We are looking forward to taking care of your auto needs for years to come!

January 04, 2021

Went in looking for a car and had the pleasure of working with John Daves and he was amazing. Ran over all the options and had a relaxed demeanor that fit us well. Big John handled the finance part and he wa More

by tbgriffith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Big John from Finance was great!, Jim Daves
Jan 05, 2021 -

BMW of Gwinnett Place responded

Thanks for choosing BMW of Gwinnett! We're pleased John and the team were able to assist you with the purchase of your new vehicle. Have a great day! We wish you many miles in your new ride.

January 03, 2021

I didn’t purchase a car on 12/31/20 I went in for front breaks service and even though Rudy was nice and answer my question I felt as though he didn’t advise me correctly when it came to making the right d More

by NikkyNicole24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudolph Perry
Jan 03, 2021 -

BMW of Gwinnett Place responded

Hello, I appreciate your feedback regarding your experience working with our Service Department. Given the opportunity, I would like to speak with you about your experience. Please email me at bbeltz@penskeautomotive.com. Thank you, Brent Beltz Service Manager BMW of Gwinnett Place bbeltz@penskeautomotive.com

January 03, 2021

Great Service Rosemary Owolobi, Valets, and Bmw Gwinnett Place. She was courteous Knowledgeable and professional. Represented BMW to the fullest extent. Wonderful Job Respectfully Rob More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosemary Owolabi
Jan 03, 2021 -

BMW of Gwinnett Place responded

Thank you for the kind review, Rob! We are glad to know that you received excellent service working with our Service Department. Please let us know if we can be of any further assistance to you.

January 03, 2021

Wonderful experience Rosemary provided. Outstanding reflection of the BMW brand and operations. Valet workers provided superior customer service and courtesy. Truly a wonderful experience. Rob More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rosemary Owolabi
Jan 04, 2021 -

BMW of Gwinnett Place responded

Rob, we appreciate you taking the time to share your outstanding service experience with Rosemary! We're glad to hear you're satisfied with your repairs! We are looking forward to working with you for years to come!

December 31, 2020

Getting my required service was a great experience, because Gwinnett BMW will notify way ahead of time prior to when serivce is due and when you schedule for service they make it very easy and convenie More

by Kongphet1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alice Ann Nation
Dec 31, 2020 -

BMW of Gwinnett Place responded

Thank you for choosing BMW of Gwinnett Place to service your vehicle! We appreciate your review!

December 30, 2020

Jennifer was excellent! Looked after me and my car problems with great care. Professional, courteous, attentive and friendly. Technician was great too, Overall 5 stars More

by Alee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Costa in service
Dec 30, 2020 -

BMW of Gwinnett Place responded

Alee, thank you for taking the time to share your excellent service experience with Jennifer! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

December 30, 2020

Just spectacular dealer in Ga for BMW. Some guy that own a dealership who referred me to this place 3 years ago said to go to BMW Gwinette place and ask for Annie and Greg for advisor when I was desperately More

by Josep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie Nation
Dec 31, 2020 -

BMW of Gwinnett Place responded

Thank you for the positive feedback! We are happy to know that you have had good service experiences with us and with the help of Annie. We hope that you will continue to visit us at BMW of Gwinnett Place!

December 28, 2020

Mike Miller and the sales staff were very knowledgeable of the products and provided excellent service. Very professional atmosphere. Will recommend others to the dealership. Experience was very smooth More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Dec 29, 2020 -

BMW of Gwinnett Place responded

Tom, thank you so much for your sweet words! We take pleasure in hearing that Mike is working hard and our guests are leaving with a smile on their faces. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon!

December 21, 2020

The service team was very responsive, and scheduled / completed the work in a timely manner. I recommend this team highly to others. You will not be disappointed. More

by Mike R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana Gillman
Dec 21, 2020 -

BMW of Gwinnett Place responded

Thank you for sharing your feedback with us, Mike! Your recommendation is truly appreciated and we are pleased to see we have earned it with our outstanding service. You are welcome back to BMW of Gwinnett Place at any time.

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