
BMW of Gwinnett Place
Duluth, GA
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My service rep, Syed Faem, was awesome! He went above and beyond the call of duty to ensure my experience in the service department was the best. The safety protocols that were in place made me feel at ease. beyond the call of duty to ensure my experience in the service department was the best. The safety protocols that were in place made me feel at ease. The service department staff was very professional. The service was completed in a timely manner. Overall great experience! More
Great experience and Jimi and Alex were great to work with! We appreciated the help and being shown multiple vehicles before making our final decision! with! We appreciated the help and being shown multiple vehicles before making our final decision! More
Not sure if my rating went through so I will repeat Ms Gilman was superb and very professional. I was very impressed by the service department. Gilman was superb and very professional. I was very impressed by the service department. More
Great service, in & out. Car loaner dept. customer service was excellent!!!! Kola is our sales guy & he gives us his full attention when we’re shopping for a new car. service was excellent!!!! Kola is our sales guy & he gives us his full attention when we’re shopping for a new car. More
As always, a great service experience. Great customer service to include timely and accurate updates from the service representative, Ms. Annie Nation. Thanks as always for your assistance. service to include timely and accurate updates from the service representative, Ms. Annie Nation. Thanks as always for your assistance. More
Great job service department and especially Annie Nation. Always professional, timely, accommodating. Great and honest sales representatives and especially Jim Dave’s. Highly recommend. Good dealership. Always professional, timely, accommodating. Great and honest sales representatives and especially Jim Dave’s. Highly recommend. Good dealership. More
Great service and my advisor, Tony was very thorough. Also kept me apprised with everything going on. My car was also sanitized and cleaned after servicing. Also kept me apprised with everything going on. My car was also sanitized and cleaned after servicing. More
Well I'm on car #2 from this dealership. I bought a new Well I'm on car #2 from this dealership. I bought a new car in 2020 from Sheryl Mazzeo - yup, she awesome!!! After 12 years it was time to let my ot Well I'm on car #2 from this dealership. I bought a new car in 2020 from Sheryl Mazzeo - yup, she awesome!!! After 12 years it was time to let my other baby go 😔,,, I really love my new BMW (thanks Sheryl) but, I really really miss my old one (thanks Kola). More key players to happiness are Scotty and G Hall, my technician / sevice Guru's - yup, they awesome!!! Big John in the finance dept is amazing and yup you guessed it - he awesome!!! But in all honesty everyone here at this location is awesome, i couldn't imagine going anywhere else, even after I realized I just bought a $45,000 car with NO CD PLAYER! 🙄 More