
BMW of Gwinnett Place
Duluth, GA
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Buyer I worked with the public as a package car driver for U P S , and I know what it takes to be pleasing to the public , Peter demonstrated all those goo I worked with the public as a package car driver for U P S , and I know what it takes to be pleasing to the public , Peter demonstrated all those good qualities and more , just to mention two he was kind and patient, I thank Peter for helping my family. More
Visit to United BMW I was impressed with the process followed by the salesman, Peter Horcicka, in determining our needs as a client and the attention in all aspects of th I was impressed with the process followed by the salesman, Peter Horcicka, in determining our needs as a client and the attention in all aspects of the sale. There was no pressure exhibited while this process took place. More
Mohammed I can't put it in words how great Peter was. The best car sales person I have ever deal with. What a great person he was. I will definitely call him n I can't put it in words how great Peter was. The best car sales person I have ever deal with. What a great person he was. I will definitely call him next time before I buy another car. Very friendly not pushy. He deserves five stars all the way around. More
Excellent Experience Peter was an excellent salesman. He was very genuine and went out of his way to help me find my dream car. I appreciated the time he spent to help me Peter was an excellent salesman. He was very genuine and went out of his way to help me find my dream car. I appreciated the time he spent to help me and educate me on the right purchase. If anyone I know is looking for a BMW, not only will I recommend this location, but I will also refer them to Peter. More
Worse service department in greater atlanta area. Cannot believe the 5 star crap. The BMW is a great car! I own both a 5 series (2012) and a 3 series 2013. The cars are great until there is a problem Cannot believe the 5 star crap. The BMW is a great car! I own both a 5 series (2012) and a 3 series 2013. The cars are great until there is a problem. The service at BMW is the pits. I recently took my 5 series for the 12k mile check up, the power outlet didn't work. It took two trips to the dealer to get it fixed. Then there was a recall for a computer update. The update blew out the TPM module, and now I am driving around with the warning light on all the time. BMW says it will be mid June before it's fixed. I would have been better off with a Ford - at least they would have fixed such a problem. The BMW is a great car until it has a problem. Then you are on your own, because United BMW Gwinnett is not going to fix it. More
Peter Horcicka Amazing Experience. Would recommend Peter and dealership. The entire process made buying a car not so painful. Peter went out of his way the day w Amazing Experience. Would recommend Peter and dealership. The entire process made buying a car not so painful. Peter went out of his way the day we purchased the car, the day we picked up the car, and called to follow up with us a few days later. More
Great Experience I had a great experience from test driving to the sales process. Peter Horcicka was very helpful. I am a first time BWM buyer and Peter helped me unde I had a great experience from test driving to the sales process. Peter Horcicka was very helpful. I am a first time BWM buyer and Peter helped me understand how BMW works. I was very happy with my purchase. More
Met every need! What I loved is they listened to what I needed and didn't try to sell me something that didn't fit my needs. Super professional and first class all th What I loved is they listened to what I needed and didn't try to sell me something that didn't fit my needs. Super professional and first class all the way! I would definitely recommend United BMW of Gwinnett and when you come, ask for Terrence! More
Peter, hands down, provided the best car buying experience We hate the car buying experience, HATE IT! Which is probably why we are driving very old cars. We put off looking for a replacement car to the point We hate the car buying experience, HATE IT! Which is probably why we are driving very old cars. We put off looking for a replacement car to the point that we could no longer wait so we began the "initial stages" of trying to decide what make, model and year car we actually wanted to purchase. Fast forward, two weeks and several dealerships (and salespeople) under our belt, we arrive at United BMW to "just look" at a 2011 BMW X3. Peter approached us and introduced himself. We explained that we were interested in the BMW X3 and would like to look at the 2011 model they had. The experience that followed that initial introduction is the reason why United BMW got the sale and why we felt so moved to write such a glowing recommendation of Peter. In short, we had no intentions of buying a car that day; in fact, we had pretty much settled our minds on another X3 at a competing dealership but was hesitant because of our experience with the sales staff who seemed to care less about making the sale. Salespeople are so fixated on the end result, closing the sale, that they neglect the important initial steps. The discussion, getting to know your buyer, genuinely trying to help them find the right car at the right price and providing exceptional service to facilitate that process. That is what Peter did for us! He listened to us, our concerns and the specifics of what we were looking for. He was genuine, gave excellent guidance and advice through out the entire process and he knew his product! His knowledge of the X3, and many other BMW's we discussed, was impressive and truly helpful. When it came down to agreeing on a price, Peter was instrumental in securing the best price for the car thus closing the sale. The day of closing, we arrived a little late. Peter was ready and waiting to escort us to the finance department. The final stages with the Finance Manager, Kim Cain, went smoothly. It is definitely worth mentioning that Kim also did an awesome job managing a bit of a harrowing experience with an outside lender we initially pre-approved with. She knew her stuff and knew it well. She made the financing end of the deal effortless by offering financing through another lender, at the same rate with immediate approval. Thanks Kim! After the financing was finalized, Peter had BMW hats and mugs for us and we all posed for a picture in front of our newly purchased X3. What a great day and a great experience from start to finish! A couple of days after the sale, Peter followed up with us to see if we were happy (never had that courtesy from any other dealership). I can predict with accuracy that we will be looking for Peter when we are ready to purchase our next BMW. Listen up United BMW, your a better dealership for having Peter (& Kim) on board, we will be looking for them in the future! :) More
A pleasurable buying experience Working with Peter was a real pleasure. He was very personable and attentive to our requests. He worked to get us in the cars we wanted, including h Working with Peter was a real pleasure. He was very personable and attentive to our requests. He worked to get us in the cars we wanted, including having a car from another dealership brought over so my husband could test drive (and ultimately buy) it. Many thanks to Peter for all his help! More