BMW of Gwinnett Place
Duluth, GA
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Tolli Poff is Internet Sales Director. She was professional, responsive, competent, helpful, and delightful to work with. Car was exactly as described online. No tricky pricing. Outstanding dealer professional, responsive, competent, helpful, and delightful to work with. Car was exactly as described online. No tricky pricing. Outstanding dealership experience, end-to-end. More
Working with Stephen was, by far, the best sales experience I have ever encountered when purchasing a vehicle. He was extremely knowledgeable about the product, was more than patient with us as we experience I have ever encountered when purchasing a vehicle. He was extremely knowledgeable about the product, was more than patient with us as we drove several different models, was fun to work with, had a great sense of humor, no pressure what so ever and offered the best deal possible from the get go. I would have no problems recommending Stephen to anyone when they are deciding to purchase a new vehicle or just looking at BMW as an alternative - he will be sure to show you why if you do decide to buy one, you need to do so at United and through him. When it comes time to purchase our next vehicle, we will be sure to call Stephen first thing. More
Stephen was absolutely wonderful to work with. When I came into the dealership I had narrowed down my choices but had not made a final decision. He spent a large amount of time even though it was after w came into the dealership I had narrowed down my choices but had not made a final decision. He spent a large amount of time even though it was after work, letting me test drive then compare my choices to reach a decision. I never felt like I was being pressured and in the end I left there feeling like I got a really good deal and had been treated like a valued customer. It's the best car buying experience I've ever had and I'd highly recommend working with him to everyone I know! More
Deal had zero surprises. Car in excellent condition at Deal had zero surprises. Car in excellent condition at pick up. Demo of car features was excellent. Car was sourced quickly and to my exact specs. Deal had zero surprises. Car in excellent condition at pick up. Demo of car features was excellent. Car was sourced quickly and to my exact specs. More
I had an issue with an 2011 i535 GT x drive that had experienced a high level of repairs and repeated trips for service. I wanted out of the vehicle after 10 months. David and Sukus worked very hard to experienced a high level of repairs and repeated trips for service. I wanted out of the vehicle after 10 months. David and Sukus worked very hard to find me a replacement vehicle that fit my requirements. More
This was the best and quickest transaction of purchasing a vehicle I have ever experienced. Steven Matz and David Matheus handled this purchase in a very professional and friendly manor. In the future, I a vehicle I have ever experienced. Steven Matz and David Matheus handled this purchase in a very professional and friendly manor. In the future, I will purchase another vehicle from United BMW Gwinnett and tell my friends about them. It was great doing business with both, Steven and David. More
All the staff were extremely helpful and Brad was particularly knowledgable about all the features of my new BMW 328i xdrive GT. Then being able to find a new vehicle matching the colour and specific particularly knowledgable about all the features of my new BMW 328i xdrive GT. Then being able to find a new vehicle matching the colour and specifications I wanted and have it at the dealership the next day ready for my collection was great customer service. More
Buying a car at United BMW in Duluth was a breeze. I saw the car online, went for a test drive with Stephen Matz, who did not pressure me at all but instead answered any questions I had and then worked a ve the car online, went for a test drive with Stephen Matz, who did not pressure me at all but instead answered any questions I had and then worked a very good deal for me. Everyone was very professional. I will recommend Stephen and the dealer to everyone. More
This was my very first BMW lease, the entire transaction went extremely well. From the Sales person Stephen Matz to the Finance manager. The first service went well as well as the representative was pleasan went extremely well. From the Sales person Stephen Matz to the Finance manager. The first service went well as well as the representative was pleasant and knowledgeable. I highly recommend United BMW of Gwinnett. Harry More




