BMW of Gwinnett Place

My Service Advisor David Gonzalez always lays out what the techs find as a repair need but allows me to determine in what order the repairs will be prioritized for items that do not present a safety conce the techs find as a repair need but allows me to determine in what order the repairs will be prioritized for items that do not present a safety concern. I’d give him 6 stars if I could. More

Everything went well with the oil and filter change and with wall, Waleed he even had the car washed when the wash car wash was not working with wall, Waleed he even had the car washed when the wash car wash was not working More

Great service professionals. Courteous and respectful. I am happy to recommend this service center to all BMW owners. Courteous and respectful. I am happy to recommend this service center to all BMW owners. More

My advisor Doh Pak was amazing and he kept me informed about all of the steps.It was easy and quick .The customer service was amazing thank you about all of the steps.It was easy and quick .The customer service was amazing thank you More

I love the people that work there,. I have gotten to know a lot of them through the last 4 years I have gotten to know a lot of them through the last 4 years More

I had been servicing with United BMW in Roswell for the past 10 years...they became dismissive of my concerns, left my car a mess, broke a part and refused to cover it, and lied about completing a service. past 10 years...they became dismissive of my concerns, left my car a mess, broke a part and refused to cover it, and lied about completing a service. I also was told I had to have a hold of $150 to get a loaner which apparently is a new protocol. I decided to try out BMW of Gwinnett and could not be more pleased. Annie has been AMAZING!!! She was very informative, ordered parts that were needed, provided a loaner with no card hold. I was amazed that the guy at the loaner desk remembered me by name when I came to pickup my car. Everyone was so friendly, helpful and their new facilities are beautifully done. Thank you Annie! More

Great Service ! !! Highly recommend if your in Atlanta metro area. I have tried other BMW dealerships and Gwinnett is the Best.My service provider was Greg H. and he !! Highly recommend if your in Atlanta metro area. I have tried other BMW dealerships and Gwinnett is the Best.My service provider was Greg H. and he was an excellent advisor. More

Awesome service. Rudy Perry did a great job keeping me informed, working with my warranty company, and was extremely deligent, ensuring my repair was diagnosed and c Rudy Perry did a great job keeping me informed, working with my warranty company, and was extremely deligent, ensuring my repair was diagnosed and completed correctly. Shout to the technician that worked on my vehicle as well. I like to wait a while before doing a review. Three months later my car is still running smoothly with no issues. Excellent job. I would definitely recommend Gwinnett BMW. More

Rudy Perry is the best service advisor. Evan is very knowledgeable sales rep. Waiting to see what the new GM is like. Stephany was amazing! Evan is very knowledgeable sales rep. Waiting to see what the new GM is like. Stephany was amazing! More

The staff are always courteous, professional and polite. I never feel like a number and I feel my concerns are heard and addressed to the best of the dealership ability. Drew is my service tech and always I never feel like a number and I feel my concerns are heard and addressed to the best of the dealership ability. Drew is my service tech and always communicates effectively to me what’s happening. More